Energy bill relief for those impacted by ex-Tropical Cyclone Narelle

• Targeted relief for eligible customers impacted by ex-Tropical Cyclone Narelle
• Extended outage payments doubled, reconnection costs waived
• Package complements State and Commonwealth disaster recovery assistance

Exmouth residents and small businesses impacted by ex-Tropical Cyclone Narelle will be eligible for energy bill relief, as part of a Cook Labor Government support package.

Announced today, eligible Horizon Power customers who experienced outages exceeding 12 hours will automatically receive a doubled Extended Outage Payment, increasing support from $120 to $240.

Horizon Power will also waive network connection and reconnection fees for customers whose properties were destroyed as well as fees for connection of temporary power supplies required during construction. Relief measures are available for eligible services requested until 31 March 2027.

The relief package complements disaster recovery assistance already activated by the Commonwealth and Western Australian Governments under the Disaster Recovery Funding Arrangements.

Comments attributed to Energy and Decarbonisation Minister Amber-Jade Sanderson:

"The Cook Labor Government is committed to supporting the Exmouth community with targeted relief and waived fees and charges for households and businesses impacted by ex-Tropical Cyclone Narelle.

"Horizon Power's relief package will help Exmouth customers by reducing electricity-related costs when many are already facing challenges during the post cyclone recovery period.

"Horizon Power crews did an incredible job safely restoring power to thousands of customers in challenging conditions in the aftermath of ex-Tropical Cyclone Narelle.

"This package backs that effort with practical cost relief so families and small businesses can recover."