SCC Bureau of Insurance Offers Health Insurance Shopping Tips

If you're in the market for health insurance, it's important to compare prices, benefits and restrictions and find a product that meets your individual needs. 

With open enrollment just around the corner (November 1), many Virginians will shop for health care coverage through Virginia's Insurance Marketplace. Through this online, state-based exchange, consumers can shop for, compare and enroll in federal Affordable Care Act plans that offer comprehensive insurance coverage from licensed and regulated insurance companies. 

Whether you are thinking about changing plans or purchasing a new health insurance policy, the SCC Bureau of Insurance encourages Virginians to review their coverage needs, thoroughly explore and understand all their options, and avoid pitfalls when purchasing coverage. 

"Not all health plans are created alike. Some are not insurance or may not come with the same benefits and protections as ACA-compliant plans," said Virginia Insurance Commissioner Scott A. White. He encourages Virginians to fully understand the coverage, costs, provider networks, protections and restrictions before they sign up for any health plan. "Understand enrollment periods, what ACA-compliant plans must cover and where to turn for legitimate information. If you have questions, the Bureau of Insurance can help."

ACA-compliant plans, such as plans purchased through Virginia's Insurance Marketplace, cover a full range of medical services including preventive care, office visits, inpatient and outpatient services, prescription drugs and emergency care, as well as appeal rights. 

Other types of plans - such as health care sharing ministries, short-term limited duration health insurance plans, limited benefit or "excepted benefits" plans, and plans issued through out-of-state associations - might be less expensive than health insurance plans subject to the ACA, but they typically are not subject to all of Virginia's insurance laws and may not offer the same benefits or consumer protections as ACA-compliant plans. In addition, these plans may not provide coverage for the entire year; may deny eligibility for coverage or exclude services because of pre-existing conditions; and may apply dollar limits on the amount they will pay. Also, if this type of coverage terminates mid-year, the policyholder generally would not be eligible for a special enrollment period on Virginia's Insurance Marketplace and would need to wait until the next annual open enrollment period to purchase Marketplace coverage. 

Virginia consumers should also be aware of newly emerging "limited partner" or "working owner" plans that purport to be exempt from state regulation under the Employee Retirement Income Security Act of 1974. These plans generally do not include the same consumer protections provided by plans purchased through Virginia's Insurance Marketplace.

The bureau encourages consumers to carefully consider what health care services you and your family will need before you sign up for any health insurance plan. Ask yourself: 

• Does the plan cover the services my family needs or are there limits to the benefits available under the plan? 
• Are doctors and medications my family needs covered by the plan?  
• What are the monthly premiums and other costs of using health services such as co-pays, co-insurance and deductibles?  

Keep the following in mind: 

• In Virginia, Virginia's Insurance Marketplace is the official website to enroll in ACA plans. The open enrollment period for buying a 2027 ACA plan (on or off Virginia's Insurance Marketplace) begins November 1, 2026, and ends January 29, 2027. Enroll by December 31, 2026, for coverage to begin January 1, 2027.
• Anyone who contacts you to sell individual health insurance plans in Virginia through an "enrollment period" outside of November 1, 2026, through January 29, 2027, is not selling an ACA-compliant policy.
• Although you don't have to use Virginia's Insurance Marketplace to enroll in an ACA plan, you must enroll through Virginia's Insurance Marketplace to receive financial assistance. That includes the new Virginia Premium Savings program, which can lower qualifying consumers' monthly premiums by up to 70%.
• Ask for details of any health plan in writing, including cost and coverage, and make sure you understand what you are purchasing. 
• Look for a disclosure indicating whether the health plan complies with the ACA. Be cautious of health coverage that is not ACA-compliant. These plans may exclude preexisting conditions, limit benefits or lack certain consumer protections. Review the plan's exclusions, limitations and cancellation terms before enrolling.
• Any policy that excludes coverage for preexisting conditions is not an ACA plan. 
• Do not provide personal information or send money in response to unsolicited calls, emails or texts. 
• To verify that an insurance agent, agency or company is licensed in Virginia, visit the consumer section of the bureau's website. 
• Be wary of telemarketers from the "national enrollment center," "national healthcare center," or other official-sounding names. The Virginia Insurance Marketplace will not call you to sell health insurance. 

For more information, visit the Virginia Bureau of Insurance website or call toll-free at 877-310-6560. Use the Health Coverage Plan Comparison Tool to compare plans. To learn more about Virginia's Insurance Marketplace, visit Marketplace.Virginia.gov. 

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Contact: Katha Treanor, 804-371-9141

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