Changes to minimum software and browser requirements

To help keep our Mobile App and Internet Banking secure and performing as expected, we've updated the minimum software and browser requirements for supported devices.

These changes affect both the Credit Union SA Mobile App and Internet Banking.

What does this mean for me?

If your device or browser does not meet the minimum requirements listed below, you won't be able to:

• Install future Mobile Banking App updates
• Access certain features
• Use Internet Banking as intended

We recommend checking that your device operating system and internet browser are up to date.

Mobile App minimum operating system requirements

To install the latest version of the Credit Union SA Mobile Banking App, your device must meet the following minimum operating system requirements:

Internet Banking minimum browser requirements

To access Internet Banking, your browser must meet the following minimum version requirements:

How do I check my device software version?

iPhone or iPad

1. Open Settings
2. Select General
3. Select About
4. View your iOS Version or Software Version

Android

1. Open Settings
2. Select About phone or About device
3. Select Software information (if required)
4. View your Android version

How do I update my device?

iPhone or iPad

1. Open Settings
2. Select General
3. Select Software Update
4. Follow the prompts if an update is available

Android

1. Open Settings
2. Select System
3. Select Software update or System update
4. Follow the prompts if an update is available

How to update Google Chrome: https://support.google.com/chrome/answer/95414?hl=en&co=GENIE.Platform%3DDesktop&ai1hc=1

How to update Mozilla Firefox: https://www.firefox.com/en-US/more/update-your-browser/

How to update Microsoft Edge: https://support.microsoft.com/en-us/edge/getting-the-latest-microsoft-edge-update-just-got-easier

How to update Safari (iOS): https://support.apple.com/en-au/102665

How to update Safari (macOS): https://support.apple.com/en-au/108382