04/02/2026 | Press release | Distributed by Public on 04/02/2026 08:52
What's new: Abuse and misuse of the No Surprises Act's independent dispute resolution (IDR) process is fueling the health care affordability crisis. Estimates show that rampant misuse of the arbitration program has forced over $5 billion in wasteful spending, ultimately adding to the health insurance affordability crisis.
Go back: The No Surprises Act blocked out-of-network health care providers from "balance billing" patients when they had no choice of their doctor or hospital, for example, in the ER or getting anesthesia before surgery. Instead, insurers and physician representatives are required to work out a final payment through an arbitration process.
Why it matters: The No Surprises Act is doing its job protecting patients from unexpected bills. But the abuse of its dispute process is creating a different kind of surprise.
A profit engine in disguise: Instead of serving as a last resort for legitimate billing disputes, the IDR process has become a profit engine for a small subset of highly consolidated out-of-network provider groups, wasting vast amounts of money that should be going to patient care.
Texas is ground zero: Over one-third of all claims nationally - 37% - came from Texas alone. A STAT News investigation shows why. A Texas couple built a company called HaloMD with one purpose: file as many arbitration disputes as possible on behalf of out-of-network providers and collect a cut of the winnings by exploiting a law designed to protect patients.
Employers are demanding change: A bipartisan coalition of more than 60 employer groups, insurers, patient advocates, and labor organizations has urged the Trump administration to strengthen enforcement, screen out ineligible claims, and penalize providers that repeatedly game the system.
The bottom line: The No Surprises Act continues to protect Texans from unexpected bills. But the abuse of its dispute process is driving up costs for Texas employers and families. Fixing it protects the law - and the patients it was built to serve.
Keep up with TAHP's affordability series: