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10/14/2026 | Press release | Distributed by Public on 10/14/2026 01:28

Zucchetti Recognized by Gartner in the First-Ever Magic Quadrant for Workforce Management

14th october 2026
Zucchetti Recognized by Gartner in the First-Ever Magic Quadrant for Workforce Management
In the prestigious market analysis report that graphically maps global technology providers within a specific industry, Zucchetti has been positioned by Gartner as a "Niche Player" in the first edition of the Magic Quadrant for Workforce Management (WFM) Technology¹ and is the only Italian company included.

Zucchetti has been featured in Gartner's first Magic Quadrant for Workforce Management Technology, a recognition that confirms the company's position among the leading international vendors in the sector.

In this edition of the report, analysts identified a number of key requirements for evaluating software providers. These include the ability to embed artificial intelligence capabilities into WFM processes to automate time tracking, anomaly detection, and shift scheduling; the use of analytics to provide real-time insights and predictive analysis to line managers and operational leaders; and the ability to increasingly integrate management and production processes with human resource organization in order to support a more holistic approach to Workforce Management.

As for Zucchetti, Gartner evaluated the Group's WFM solutions, each designed for its respective target market: ZScheduling for retail and hospitality, AWMS (recently renamed awm suite) for manufacturing and logistics, and ZTimesheet, which integrates across different environments and completes the time reporting process.

Being included in the Magic Quadrant as a "Niche Player" represents an important milestone, following the investments made in recent years in workforce process digitalization and technological innovation, with the goal of meeting the needs of every market segment, regardless of company size or industry.

In this context, Zucchetti continues to focus on technological innovation to further evolve its offering, with the aim of enhancing decision-support capabilities, intelligent process automation, and planning optimization, helping companies move toward increasingly efficient, flexible, and people-centric workforce management models.

A further source of pride is being the only Italian company featured in the report, demonstrating the growing international impact of the Group's solutions.

For Zucchetti, this recognition serves as further motivation to continue enhancing and integrating its solutions, leveraging the expertise developed in the HR and Workforce Management markets and reinforcing its commitment to being the ideal partner for organizations undergoing digital transformation.

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Gartner is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.
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¹ Gartner, Magic Quadrant for Workforce Management (WFM) Technology, Sam Grinter, Ranadip Chandra, Kelsie Marian, Anand Chouksey, September 14th, 2026.

Z Holding SpA published this content on October 14, 2026, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on October 14, 2026 at 07:28 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]