The Future of the Workforce as We See It

In this article we discuss:

• Trend #1: Skills Are the Currency of Work
• Trend #2: AI Agents Are Everyday Teammates
• Trend #3: Employee Experience Is Paramount
• Trend #4: Workforce Planning for an Uncertain World
• Trend #5: Managing Multigenerational Workforces
• Trend #6: Human-Centered Strategies Win

The workforce is experiencing its most rapid and significant transformation since the industrial era. After a global pandemic accelerated remote work and technology adoption, artificial intelligence (AI) and automation have become mainstream and fundamentally changed how companies operate.

At the same time, new skills demands, demographic shifts, and evolving employee expectations are forcing leaders to rethink how they manage and support their people. Companies must balance modernization with an imperative to maintain human-centered strategies and culture.

It brings pressing questions to the forefront for workforce leaders: What will the future of the workforce be like in practice? And how do we prepare now to stay ahead?

These are six of the most important future workforce trends to know and prioritize.

Trend #1: Skills Are the Currency of Work

Candidate readiness and employee aptitude were long measured by traditional resume content, such as education level, job history, certifications and the like. But today's workforce is shifting toward a more dynamic evaluation of human potential.

Skills-based approaches are taking center stage. The Workday Global State of Skills Report found that less than a third of leaders believe the skills within their organization today are the ones they'll need to succeed in the future. To adapt quickly and keep pace with new skills demands, 55% have already started the shift to a skills-first workforce management model, and another 23% plan to do so in the next year.

An even larger majority (81%) believe that this transition to a skills-based approach will increase their organization's potential for economic growth in the future

For employees, a focus on upskilling and reskilling is one of the best predictors of how well they'll adapt as new technologies emerge, change job requirements, and automate tasks in certain capacities, such as routine administrative work or basic physical labor.

A report by the World Economic Forum underscores the timeliness of this effort: By 2030, they predict 22% of existing jobs will change due to new technology, 34% of tasks will be fully automated, and 60% of the current workforce will require reskilling.

With skills development at the center of workforce management strategies and company culture, leaders can better align human resources with business demands, and employees can pursue clearer career growth paths that keep them engaged and more likely to stay with their company long-term.

By 2030, 60% of the current workforce will require reskilling.

Trend #2: AI Agents Are Everyday Teammates

AI agents are now serving as daily collaborators across industries.

AI agents in healthcare, for example, are synthesizing structured and unstructured data to accelerate care plan development and automating large-scale operations like staffing and scheduling. Agents in retail are automating marketing campaigns and serving as virtual shopping assistants for customers. And HR agents are conducting candidate interviews and providing automated employee benefits support.

Adoption rates are growing fast. Workday research found 82% of organizations are already adopting AI agents and seeing measurable benefits like reduced workloads and higher levels of innovation. This means human employees traditionally focused on routine and time-intensive work-from administrative staff to accountants to frontline workers-will have more time to spend on strategy and higher-value contributions.

The future workforce will also see humans have the opportunity to work in a new capacity as collaborators and overseers of AI agents performing duties related to their roles. As a result, a new mode of leadership is emerging in which people are not bogged down in executing workflows but instead can manage and optimize them at a high level.

Trend #3: Employee Experience Is Paramount

Providing an "employee experience" was once defined by offering nice-to-have perks like dress down days, free lunches, and lounging areas. That definition has evolved sharply to encompass 360-degree support and alignment. Employees want flexible work models that support work-life balance, personalized development plans, health and wellness, and opportunities to connect their work to their sense of purpose and values.

The top reasons employees choose to leave their jobs today are lacking a sense of value (54%) or belonging (51%) with their organizations or managers. On the other hand, those that felt satisfied with their company's flexibility and support for work-life balance were 2.6x more likely to be happy working for their employer and 2.1X more likely to recommend working there to other candidates.

In the future, companies will need to adopt the right programs and talent strategies to execute personalized workforce management and support at scale. Integrated HRIS systems, for example, can embed workforce planning and support strategies into company-wide operational planning. Predictive tools can flag employee burnout risks before they escalate, reduce friction points, and leverage data to create tailored onboarding or development plans.

The standard for the future workforce will be an environment where a fully-supported employee experience is part of company culture and serves as a core driver for high performance and long-term commitment.

Employees satisfied with their company's support for work-life balance are 2X more likely to be happy working for their employer and recommend working there to others.

Trend #4: Workforce Planning for an Uncertain World

The pace of change today has made one-off annual workforce plans obsolete. What's emerging instead is a need for more strategic workforce planning: a rolling practice that connects talent decisions directly to business strategy.

The future of the workforce will depend on an organizations' ability to forecast skills needs, test different scenarios, and adjust in real time.

This means leaders will need to anticipate multiple possibilities-like shifting levels of AI adoption, new market entries, or supply chain disruptions-and understand their implications for staffing, skills, and costs. Planning cycles will be shorter, more iterative, and integrated with financial and operational models.

As a result, job structures, responsibilities, and organizational design will become more fluid. Workforce planning will no longer be a static annual exercise, but a continuous process of aligning people and business goals so companies can respond to disruption without losing momentum.

Notably, workforce planning is still one area where many organizations are working to catch up, despite its growing importance in the C-suite. Gartner reports that it's a top-five priority for executive HR leaders, yet only 15% of companies are actively engaged in strategic workforce planning today.

Trend #5: Managing Multigenerational Workforces

The workforce of the future will span more generations than ever before, from Baby Boomers to Gen Z and eventually Gen Alpha. EY research reports that the increasingly multigenerational workforce is being driven by longer careers as life expectancy rises and smaller incoming cohorts as a result of lower birth rates.

While each generational group brings different expectations around workplace flexibility, technology use, and career development. It's no longer safe to assume workforce needs based on the year someone was born.The challenge for leaders is to create a system where diverse needs and preferences are supported-while also avoiding generational stereotypes.

But generational diversity is also an advantage when companies adopt practices to help employees learn from each other.

Structured mentoring, reverse mentoring, and cross-generational project teams ensure knowledge flows both ways; senior employees share institutional experience while younger employees bring fresh perspectives and digital fluency.

The future workforce will thrive when generational diversity is celebrated as a strength. A recent Forbes report on the trend noted that mutual workplace mentoring is driving powerful organizational benefits such as enhanced digital skills and a more inclusive work environment that retains top talent.

Trend #6: Human-Centered Strategies Win

The ultimate defining measure of the future of work will be how effectively organizations embrace new workplace demands and technology advancements while still keeping humans at the center of how operations and culture.

Workday research decisively shows that as AI adoption rates grow and it becomes integrated into everyday work, human skills and contributions are proving to be more essential and irreplaceable. Cultivating skills like relationship-building, leadership, and ethical decision-making is crucial for human workforces to work successfully alongside AI.

In a work world that has long depended on areas like technical skills, administrative work, and physical labor, a new focus on more human-centric skills will be a challenge in itself-one leaders will need to take on to help employees reach their full potential.

But investing in people will no doubt pay dividends like higher productivity, stronger loyalty, and more innovation. When employees see their personal growth aligned with organizational success, human potential turns into meaningful results.

In the future, organizations that thrive will treat workforce management as dynamic while keeping human-centered strategies at their core.

Looking Ahead

The future workforce is being shaped by the intersection of technology and humans: the mainstream adoption of AI, shifting skills requirements, demographic changes, and rising expectations for fairness and fulfillment at work. These factors are converging to redefine how organizations design their teams and support employees.

For leaders, the opportunity is to bring these forces together in a way that balances modernization with human needs. That means aligning talent strategies with technology investments and business demands, and creating cultures where adaptability is built in.

Ultimately, the organizations that thrive will be those that treat workforce management as dynamic-able to flex with changing conditions-while keeping human-centered strategies at their core.

Feeling the strain of rapid market changes on your talent strategy? Develop a plan to define goals, evaluate possible vendors, and unlock workforce potential in this Workday Buyer's Guide.