01/06/2026 | Press release | Distributed by Public on 01/06/2026 14:48
With the cold start to the winter season, CMP customers can use tools like Energy Manager to stay on top of their energy use and costs
AUGUSTA, ME - January 6, 2026- Central Maine Power (CMP), a subsidiary of Avangrid, is continuing to raise awareness around tools and programs available to help customers manage their costs during a record-breaking cold start to the winter season. In addition, the Maine Public Utilities Commission (MPUC) announced in December that Standard Offer electricity supply rates would increase by approximately $11-12 per month for the average CMP residential customer using 550kwh a month starting on January 1, 2026. This price change is not set by CMP and does not generate inco
me or profit for CMP.
The result of these two factors means some customers could see higher than normal electric bills during their next billing cycle.
Electricity bills have two parts: delivery and supply. CMP is an electric delivery company maintaining wires and poles, reading meters and restoring power during an outage. Supply rates are determined annually by the MPUC. CMP is legally required to collect these charges on behalf of unregulated energy suppliers. Your supplier is your choice. To learn more, visit choose a supplier.
Heat pumps and other heating sources can result in higher electricity usage, especially during cold-weather months. This means longer nights might require more light use and colder temperatures may require heating systems to use more energy to maintain temperatures. There are convenient ways for customers to monitor how much energy they use so they can take steps to manage costs.
Digital tools include:
Cold weather plays a major role in increasing your energy use, which can have a big impact on your bill. A few simple changes can make a big difference in usage. Here are some tips on how to reduce your energy use:
If customers are struggling to pay their bills, assistance programs are available:
Customers have several convenient ways to reach CMP for questions about electricity use, assistance programs, or our digital tools. You can speak directly with our customer service team by calling 800.750.4000 (available Monday-Friday, 7:30 a.m.-6:00 p.m.), visit our website or mobile app, or chat with Ava, your new virtual energy assistant. We also host in-person Community Connection events across Maine, where customers can meet with our representatives face-to-face.
The list below includes upcoming Community Connection events.
9 a.m. - 1 p.m. Muskie Center 38 Gold Street Waterville, Maine |
10 a.m. - 2 p.m. AIO Food Pantry 1A Gordon Drive Rockland, Maine |
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9 a.m. - 1 p.m. Cohen Center 22 Town Farm Road Hallowell, Maine |
8 a.m. - 10 a.m. Augusta Food Pantry Mt. Vernon Avenue Augusta, Maine |
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9:30 a.m. - 1 p.m. Mill Stream Grange 128 Town House Road Vienna, Maine |
10 a.m. - 2 p.m. Kennebunk Chamber 16 Water Street Kennebunk, Maine |
In addition, if you or someone you know needs utility or heating assistance, call 2-1-1 if calling from Maine, or call 877.463.6207, or text your zip code to 898-211, or visit 211maine.org for information about services available throughout the state. 2-1-1 is Maine's 24/7 health and human services information and referral system.