The making of a Carter School conflict coach

When the time came to apply to graduate school, Oakley Hill applied to a single program: the master's in conflict analysis and resolution at the Jimmy and Rosalynn Carter School for Peace and Conflict Resolution at George Mason University.

Born and raised in Utah, Hill attended Utah Valley University (UVU) where he majored in integrated studies, focusing on peace and justice and moral philosophy, supplemented with research and critical thinking courses. "From my studies in peace and justice, I knew I wanted to study peace and conflict resolution, and I wanted to be in the D.C. area," said Hill. "I wanted a program that taught practical skills and would help me find a career where I could have a positive, social impact. And the multidisciplinary nature of the program was very appealing."

Hill went on to apply for his PhD at the Carter School after discovering Solon Simmon's Root Narrative Theory (RNT) during his graduate studies. He knew he wanted to build his career as a researcher around this theory.

"[RNT] helps us understand how people perceive political situations… the specific story they believe themselves to be experiencing," he said.

For Hill, RNT was more than an abstract, academic tool. "[RNT] helped me understand my own paradigm shifts, such as moving from Mormon to ex-Mormon and from the political right to the left," he explained.

"I used to think I have ideas, but now I know the ideas have me," he joked.

In 2024, Hill partnered with Carter School professor Solon Simmons and the Narrative Transformation Lab at the Carter School to employ the first national Justice Languages of America Survey (JLAS). Distributed a week before the presidential election, the survey captured how Americans were thinking about politics just before they voted.

The survey found that, on average, liberals, moderates, and conservatives tended to perceive a distinct political situation. Conservatives tended to perceive a situation where criminals and foreigners threatened the innocent, and the masses coerced citizens, while the state cheated the people. Liberals tended to perceive a situation where the elite divided society, cheated the people, and excluded minorities while the state coerced citizens. Moderates appeared to be self-aware-they scored between conservatives and liberals on almost all JLAS measurements.

Hill also paired the survey with a root narrative analysis of campaign speeches from both presidential candidates. He found that who the candidates are and what they communicated were strongly correlated with how Americans perceive the political situation, and that how they perceived the political situation was strongly correlated with their preferred candidate.

Simmons appreciated Oakley's insights. "His systematic survey of the moral commitments of the great ideologists over the course of modern history is both pathbreaking and eye-opening," Simmons said. "It has been a pleasure to work with Oakley in the development and application of root narrative theory, an approach that allows us to measure commitments to elementary antagonisms, the philosophical foundations of disagreement."

While working toward his degree, Hill has been a lab manager for the Mary Hoch Center for Reconciliation and the facilitation coordinator at the Carter School's Point of View International Retreat and Conference Center (POV), where he has worked since 2021.

Point of View offers many services, including mediation. As the facilitation coordinator, Hill assesses the needs of every client who reaches out to the center in need of mediation. A mediator himself, Hill conducts informal intake interviews to identify the client's goals and issues, before matching them with an appropriate, experienced mediator.

"Some clients are looking for conflict resolution in a general sense, such as inter- or intra-departmental issues, interpersonal conflict training or restorative justice practices," said Hill. "Other clients are more interested in strategic planning and require a mediator with a relevant background to engage critical thinking.

"[Hill] has proven to be an invaluable asset to Point of View throughout his time at the Carter School. His ability to match clients with the right mediator ensures that each engagement is tailored to the client's unique goals and objectives-and that meaningful resolutions are achieved," said Jessica Avila-Franco, event and operations manager at Point of View. "Through his work with the facilitation and mediation program here at POV, we have been able to help numerous public- and private-sector clients reach amicable resolutions to their most pressing challenges."

In the past, Hill coordinated with Point of View to provide services to organizations such as Bowie State University, Loudoun County, and Northern Virginia Community College with their facilitation needs. Privately, Hill has worked as a conflict coach for Latter-day Saint and ex-Mormon families, and mediated dialogues for the Washington, D.C., Police.

As he looks ahead, Hill remains grounded in the same motivation that first drew him to the Carter School: a desire to better understand people and help bridge divides. Whether through advancing RNT research or continuing his hands-on work in mediation and conflict coaching, Hill is committed to applying both theory and practice to real-world challenges. By uncovering the stories people believe they are living, he hopes to contribute to more meaningful dialogue-and ultimately, more constructive paths toward resolution.

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