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China Southern Airlines Company Ltd.

10/24/2025 | Press release | Distributed by Public on 10/23/2025 21:56

Announcement Regarding the Suspension of Sales and Service Processing for Air Tickets and Related Products Due to System Upgrade and Maintenance(2025-10-24)

Announcement Regarding the Suspension of Sales and Service Processing for Air Tickets and Related Products Due to System Upgrade and Maintenance

Dear Valued Customer,

In order to provide you with more efficient and high-quality services, China Southern Airlines will conduct a system upgrade and maintenance from 00:00 to 03:40 on October 26, 2025, Beijing time. During this period, services on our official website, mobile app, WeChat official account/miniprogram, overseas websites, GDS, and customer service systems will be partially suspended. This may affect ticket inquiries, bookings, refunds,seat reservation,amendments, telephone customer service and online customer service.

We kindly suggest you make necessary arrangements in advance based on your needs. We sincerely apologize for any inconvenience this may cause and appreciate your understanding and support.

Best regards,

China Southern Airlines Co., Ltd.

October 24, 2025

China Southern Airlines Company Ltd. published this content on October 24, 2025, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on October 24, 2025 at 03:56 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]