Amazon.com Inc.
04/02/2026 | News release | Distributed by Public on 04/02/2026 07:10
13 Amazon accessibility features, including sign language interpretation on Prime Video
Call Translation & Captioning
Call Translation leverages AI to allow customers who may have hearing disabilities, or speak different languages, to have their Alexa audio and video calls translated in real time. This not only allows customers to communicate across languages, but also allows customers who are Deaf and hard of hearing to communicate with loved ones, as they get live call captioning.
Call Captioning means all Alexa calls and Drop Ins are captioned in real time on the Alexa app and Echo Show devices, and in the language of a customer's choice to more easily communicate with friends and family. For customers with hearing disabilities, it's simple as turning on captions in the Alexa app or giving a verbal command to the Echo Show.
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