Verizon Communications Inc.

10/28/2025 | Press release | Archived content

Verizon helps families stay connected as Hurricane Melissa makes landfall in Jamaica

10/28/2025|Public safety|Emergency response

Verizon helps families stay connected as Hurricane Melissa makes landfall in Jamaica

Media contact
Steve Van Dinter

Free calling/texting/data for customers in Jamaica, Turks and Caicos, and the Bahamas and free calling from the US to these countries until Nov 12

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What you need to know:

  • In response to Hurricane Melissa, Verizon is offering free wireless and landline calling to Jamaica, Turks and Caicos, and the Bahamas to help our customers connect with loved ones.

  • Customers within Jamaica, Turks and Caicos, and the Bahamas will also receive waived calling, texting and data charges

  • This applies to all consumer and small business customers, including prepaid brands.

  • The offer is effective from October 28 through November 12, 2025.

NEW YORK, N.Y. - Following Hurricane Melissa's catastrophic Category 5 landfall today in Jamaica, Verizon is helping its customers keep in touch with family and loved ones.

From October 28 through November 12, 2025, Verizon is waiving charges for international calls from its consumer and small business* wireless and landline customers to Jamaica, Turks and Caicos, and the Bahamas. In addition, customers in Jamaica, Turks and Caicos, and the Bahamas, will receive free calling, texting and data roaming. This also includes customers of Verizon-owned prepaid brands including Straight Talk, Tracfone, Total Wireless, Simple Mobile, Safelink, Walmart Family Mobile, Net10, GoSmart, and Page Plus.

Customers do not have to take any action to take advantage of this offer. Calls will be rated at $0.00 per minute.

For more information on Verizon's emergency response efforts, please visit our Emergency Resource Center: https://www.verizon.com/about/news/emergency-resource-center

*Verizon small business customers include customers with 50 lines or less.

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Verizon Communications Inc. published this content on October 28, 2025, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on October 30, 2025 at 15:05 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]