Dechert Advises Alchemer on Acquisition of Chatmeter

Dechert advised Alchemer, a global leader in customer experience and feedback technology, on the acquisition of Chatmeter, the leading AI-powered customer intelligence platform for multi-location businesses.

The acquisition enhances Alchemer's CX platform by combining direct feedback with indirect feedback, enabling organizations to capture, connect and act on all customer signals, spot patterns across the customer journey and move faster with greater confidence.

The core Dechert team advising Alchemer included corporate partner Jonathan R. Stott; global finance partner Soo-ah Nah; corporate partners Ken Young and Stephanie L. Haas, and corporate associate Nick Pullen.

The broader team included corporate associates Mary Kate Alexandre and Michael Minsky; tax partner David Passey and associate Abigail Hopper; employee benefits partner Howard Klein and associates Michael Binko and Brie Michaelson; intellectual property partner Thomas Rayski and associate Spencer Joffrion; national security associate Daniel Kim; cyber, privacy & AI senior counsel Timothy Blank and associate Daniel Murdock; labor and employment partner J. Ian Downes and associate Tanya Warnke; real estate special counsel Francois Quintard-Morenas and associate Devyn Kurpis.

About Dechert

Dechert is the law firm that helps business leaders lead.

For more than 150 years, we have advised clients on critical issues - from high-stakes litigation to first-in-market transaction structures and complex regulatory matters. Our nearly 1,000 lawyers in commercial centers worldwide are immersed in the key sectors we serve - financial services, private capital, real estate, life sciences and technology.

Dechert delivers unwavering partnership so our clients can achieve unprecedented results.