11/13/2025 | Press release | Distributed by Public on 11/13/2025 13:09
Raleigh residents may soon notice an ambulance responding to a call without using its lights and siren.
Studies have shown that in some cases, turning off the lights and siren during EMS response is the safest choice for everyone.
Responding to emergencies while reducing lights and siren use requires updating the 911 call response plan.
According to the new call response plan:
Director Dominick Nutter of the Raleigh-Wake Emergency Communications Center says the Center fully supports the changes.
"Our staff play a critical role in ensuring that each call receives the most appropriate response," he says. "That can mean dispatching an ambulance, a fire unit, or connecting the caller with a nurse navigation line. By working together to prioritize the right care at the right time, we'll improve how we respond to emergencies and make our roads safer for responders and the public."
Wake County is holding several public meetings to provide more information. The first meeting is scheduled for Dec. 4.