Planned Alabama Medicaid System Maintenance – August 22, 2026

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TO: All Providers

RE: Planned Alabama Medicaid System Maintenance - August 22, 2026

The Alabama Medicaid Agency (Medicaid) will be conducting planned system maintenance on Saturday, August 22, 2026, from 8:00 a.m. to 12:00 p.m. to update key IT systems and infrastructure. Intermittent outages will occur from 12:00 p.m. to 6:00 p.m.

During this maintenance window, several Medicaid applications and online services will be temporarily unavailable. Work is expected to be completed by 6:00 p.m. on August 22^nd.

Please note that the Eligibility system and Claims system will remain available during this maintenance.

Affected applications include:

• Alabama Medicaid Website
• Elderly and Disabled (E&D) Application
• Estate Notice of Probate Portal
• Expedite Portal
• Fraud and Abuse Reporting Portal
• Gateway to Community Living (GCL) Portal
• Hospital to Home Portal
• One Door Alabama Portal
• One Health Record ^® Portal (only affects portal access)
• Presumptive Eligibility for Pregnancy Webform Application

We appreciate your patience and understanding as these important system upgrades are completed to enhance the reliability and performance of our technology services.

Thank you for your continued partnership with the Alabama Medicaid Agency.

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