Logistics Data Interpretation (LDI)

The LDI course provides an in-depth review of all information contained within a NSN and related data elements contained within a Total Item Record (TIR). The Federal Logistics Information System (FLIS) TIR is analyzed and interpreted using standard DLA products and services.

Key Learning Objectives:

• Identify and interpret every data element found on a Total Item Record (TIR)
• Get to know DLA as a member of the DOW and how the agency can assist you in your mission
• Discover the processes and tools involved in the lifecycle of a National/NATO Stock Number (NSN) from requisition to disposition
• Discover the various DLA tools available to identify items of supply, find replacement parts, check the status of an order, verify price and unit of issue, and more
• Become an authorized user of an item for asset visibility and procurement purposes
• Obtain and interpret drawings and other technical data for items of supply
• Know the difference between a manufacturer and distributor of an item of supply
• Discover the reasons why duplicate NSNs might exist
• Identify obsolete parts and why they are still in the Federal Catalog System
• Gain an understanding of the importance of accurate and descriptive technical data and how it impacts the characteristics of an item of supply

Attendees will learn:

• Asset visibility and procurement issues can be fixed with proper data
• The NSN TIR provides vital information like criticality status, DEMIL procedures, and hazardous material status
• Replacement items of supply can be verified by understanding how to interpret characteristics found on the TIR
• The difference between a manufacturer and distributor of an item of supply is clearly marked on the TIR
• Phrase data found on the TIR will clarify the unit of issue of an item of supply
• Not all NSNs originate in the United States
• Only systems and applications authorized by DLA can be used for researching NSNs
• Obsolete parts are never deleted from the TIR
• NSNs with minimal to no characteristics might be due to the lack of technical data available or provided at the time the NSN was built

Attendees will be equipped to answer common questions asked by customers, such as:

• What goes to a depot for repair and which depot performs the maintenance?
• Who is authorized to use the item?
• If I want to become a user on an item, who do I ask?
• Who is authorized to submit/change any data element on an item?
• How can you identify an active, U.S. or foreign, restricted or obsolete, CAGE code?
• Where is service specific information located and how do you interpret that line of data (COG code for Navy)?
• Who is my Source of Supply?
• How do I research an NSN based on characteristics only?

360° approach to Life Cycle Logistics

Customer Support:

DLA Customer Interaction Center
The DLA Customer Interaction Center (CIC) began servicing customers in 2009, Receiving 258K contacts annually, they leverage technology to provide
world class customer service geared towards logistics and supply needs. The CIC provides solutions to the Armed Services, Federal Agencies, State and local governments, government contractors, allied foreign military and the general public.
Email: [email protected]
Web: http://www.dla.mil/CustomerSupport

Training
Logistics Operations (J31CT) offers comprehensive training and education on several DLA products and services. Many of our courses offer classroom instruction as well as delivery by Computer Based Training (CBT), Web Based Training (WBT), Satellite/VTC Training, and Webinar. Tailored courses are developed to meet individual service or agency needs.
Email: [email protected]
Web: www.dla.mil/HQ/LogisticsOperations/TrainingandReference

Customer Outreach
Informing and delivering information regarding DLA Products and Services to the internal and external customer group. Utilizing Web, E-mail, and Face-to-Face engagement to represent DLA to high/mid-level, product user and private industry customers worldwide.
Email: [email protected]
Web: www.dla.mil/HQ/LogisticsOperations/Services/CustomerOutreach

Demilitarization
In coordination with the Military Services, Defense Agencies, and other Federal Government entities the DOW Demilitarization Coding Management Office ensures validation of the DEMIL code for every item of supply.
Email: [email protected]
Web: www.dla.mil/HQ/LogisticsOperations/Services/FIC/DEMILCoding

Federal Logistics Information System (FLIS) Process Management
The FLIS Process Management is responsible for facilitation of the creation, maintenance, dissemination, and viewing of National Stock Number data within the FLIS Portfolio Suite of Systems. The sharing of this data amongst DLA systems (FED LOG, WebFLIS, FedMALL), DOW, Federal Agencies, and International Allies ensures data is available and actionable for military supply chains worldwide.
Email: [email protected]
Web: https://www.dla.mil/Information-Operations/Services/Applications/

Logistics Information Services - Electronic Reading Room
PUB LOG
The Electronic Reading Room is a location where the public is able to download documents and data to assist in their logistics research. Files that can be downloaded include Public Logistics or PUB LOG to screen NSN data, CAGE code listings, decoded characteristics data, Master Cross Reference List (MCRL) and more.
Email: [email protected]
Web: http://www.dla.mil/HQ/InformationOperations/LogisticsInformationServices/FOIAReading

Logistics Applications - Acquisitions Products and Services:

FedMall
FED LOG
PUB LOG
DLA Map Catalog
WebFLIS
Joint Certification Program (JCP)
MEDALS

DLA Customer Interaction Center (DLA CIC)

We're here for you 24 hours a day, 7 days a week, including Government holidays.
'One Call Resolution'
Toll Free: 1-877-DLA-CALL (1-877-352-2255)
Local Commercial: 269-704-7921
Defense Switched Network (DSN): xx-877-352-2255
Email: [email protected]

For DLA System Access or Technical Issues please contact the DISA Global Service Desk at:
Toll Free: (844-347-2457) / DSN: 850-0032

Contact the J3 Training Team at: [email protected] for more information or with your questions.

Visit us at: https://www.dla.mil/HQ/LogisticsOperations/Services/FIC

Information Provided by Customer Engagement Branch J31CB: [email protected].