Storms, fires, floods: AAMI busts the myths keeping Aussies at risk

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New research from Suncorp insurer AAMI shows that while awareness is improving, when it comes to protecting our homes, families, and assets, the message still isn't landing, and the stakes are rising as summer looms.

Steven Hussey, AAMI's Head of Natural Hazard Claims & Assessing, busts the most common myths about summer disasters and insurance.

"As part of storm preparation, it is vital to go beyond the basic tasks - such as checking gutters and trimming overgrown trees," Mr Hussey said.

"Many Australians seem to be unaware of the activities they should be doing around the home to strengthen their home against extreme weather, including:

• Inspecting and maintaining retaining walls
• Identifying which items may need to be raised or moved in the event of flooding
• Inspecting the roof for loose or damaged tiles.

"When done regularly, you're giving yourself and your home the best chance of surviving the summer disaster season."

"It's unwise to assume you can purchase insurance at any time - especially when a major weather event is about to hit. Insurance is designed to protect against unforeseen events. When a flood, cyclone, bushfire, or storm is extremely likely or imminent, it is no longer unforeseen," Mr Hussey said.

"That's why insurers may temporarily enact an 'embargo' - when they stop accepting new cover or changes to policies in affected areas - given the elevated risk. This helps keep premiums fair for everyone and prevents opportunistic purchases during high-risk periods. There are exceptions for existing customers in certain circumstances though, such as when they are buying a home.

"We encourage all Australians to review their insurance needs now, and if they have any questions, they should contact their insurer immediately."

"Australians need to keep on top of general maintenance issues, such as leaky roofs, to not leave themselves exposed to the risk of their home and contents being more susceptible to damage from severe weather events," Mr Hussey said.

"This one can be tricky - as it depends on your policy and the type of claim," Mr Hussey said.

"If you are claiming for damage to your home and/or contents - then an excess will apply, however if you are claiming for food spoilage, an excess does not need to be paid.

"This is one of those situations when it is really important that you read through your product disclosure statement and make sure you understand what you are covered for and what your responsibilities are."

"This is a common misconception - you can simply make a list and take photos of damaged items, including model numbers, to help us replace them," Mr Hussey said.

"In fact, in the case of wet items after a flood or storm, we strongly recommend you remove these items and keep your home as ventilated as possible to avoid mould."

"This is another example of why it is so important to check your policy and understand what you are covered for - as this can definitely vary significantly between insurers," Mr Hussey said.

"AAMI customers have peace of mind knowing their home is protected against a wide range of water-related events. If it's wet - regardless of if the water comes from the sky, the river, or the drain, you're covered."

"As an insurer, this is a situation we see frequently during storm season - and a myth that Aussies need to have busted," Mr Hussey said.

"If the tree is healthy and falls as the result of a storm damaging your property, this is generally considered an 'act of God', so your neighbour is not liable. You will have to lodge a claim with your insurer.

"However, if the tree is unhealthy, damaged or hasn't been properly maintained, your insurer can work with you to hold your neighbour liable - another reason to ensure your home and garden are properly maintained."

"Wind speeds as little as 60km/hr can move everyday outdoor items, such as trampolines, kids' toys, furniture and gardening tools. These can wreak havoc - damaging homes, cars and even injure people."