Consumer Voices in Action: 2026 Highlights so far

Every day we make choices that shape our lives - choosing an energy provider, paying with a digital wallet, buying products online or using artificial intelligence (AI) to help us decide.

Yet being a consumer today is not straightforward. In addition to the global rise the costs of in basic goods and essential services, many of us face complex choices, unequal access to products and technology, and gaps in consumer protection, particularly as new innovations and business models emerge. This is why Consumers International brings consumer experience, evidence and perspective to the organisations, businesses, policymakers and global decision-making forums that shape how markets work, helping to ensure they are fair, safe and sustainable.

The first half of 2026 has shown the power and potential of strong consumer organisations, effective consumer rights advocacy and meaningful collaboration in the consumer interest - from influencing international policy to advancing digital trust to driving Member-led action. Read on for our top highlights from the year so far.