Boil Water Advisory now in effect citywide; Veolia conducting repairs

Veolia has notified the City of Hoboken that it is now under a Boil Water Advisory as required by the New Jersey Department of Environmental Protection (NJDEP).

The Boil Water Advisory is a necessary precaution, as a result of a 12" water main break at the intersection of Garden and Newark Streets, which resulted in water pressure dropping below the recommended threshold. The water main has since been isolated, and repairs are underway.

Veolia is working to restore full service as repairs continue. Once water is fully restored, residents are advised to boil water for consumption. (See below for more information).

The boil water advisory will remain in effect until further notice, as testing on water samples will be conducted as soon as possible. Veolia will notify Hoboken customers when testing indicates the boil water order can be lifted and the water supply is deemed satisfactory.

Boil water for consumption

Residents and businesses should boil their water for at least one minute for the following even if their water is filtered at home: drinking, cooking, baking, washing dishes, making ice cubes, taking medication, brushing teeth, washing food, mixing baby formula, mixing juices or drinks, feeding pets or other consumption.

Low water pressure could potentially allow for the presence of harmful microbes in the system. Microbes in drinking water can cause illness and could pose a special health risk for infants, some elderly, and people with severely compromised immune systems. Water does not have to be boiled for showering or washing clothes.

For more information, customers can visit mywater.veolia.us or call Veolia customer service at 800-422-0141.

What should I do? What does this mean?

Effective immediately and until further notice, customers within Hoboken City are instructed to bring tap water to a rolling boil for one minute and allow the tap water to cool before using, or use bottled water. Boiled or bottled water should be used for drinking, preparing foods, mixing baby formula, food, juices or drinks; washing vegetables and fruit; cooking; making ice; brushing teeth; and washing dishes until further notice. Boiling kills bacteria and other organisms in the water.

The following measures are also recommended:

• Throw away uncooked food or beverages or ice cubes made with tap water during the day of the advisory;
• Keep boiled water in the refrigerator for drinking;
• Do not swallow water while showering or bathing;
• Rinse hand-washed dishes with a diluted bleach solution (one tablespoon of household bleach per gallon of tap water) or clean your dishes in a dishwasher using the hot wash cycle and dry cycle;
• Do not use home filtering devices in place of boiling or using bottled water; most home water filters will not provide adequate protection from microorganisms;
• Use only boiled water to treat minor injuries;
• Provide pets with drinking water that has been boiled (and cooled).

Please continue to boil your water or use bottled water until you are notified that the water quality is satisfactory. This advisory will remain in effect until repairs are completed and testing shows the water quality to be safe.

Thank you for your patience. For more information, customers can visit mywater.veolia.us or call Veolia customer service at 800-422-0141.

​​Traffic Advisory Residents should avoid the area of Newark and Garden Streets as repair work continues. Garden Street from Observer Highway to First Street and Newark Street from Garden to Bloomfield are closed to all traffic. Stay Informed

The City of Hoboken and the Hoboken Office of Emergency Management (OEM) will continue to provide updates on repairs, impacts, and the Boil Water Advisory at the City's X page (@CityofHoboken), the OEM X page (@HobokenOEM) and Facebook (facebook.com/hoboken). Residents can also sign up to receive updates by visiting https://www.hobokennj.gov/alerts. Follow Veolia on X at @VeoliaWaterNJ,

Instructions:

Boil Water Advisory in effect: Residents and businesses should boil their water for at least one minute for the following even if their water is filtered at home: drinking, cooking, baking, washing dishes, making ice cubes, taking medication, brushing teeth, washing food, mixing baby formula, mixing juices or drinks, feeding pets or other consumption.

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