Based on the identification of key development problems and the Program's Theory of Change, the Government of Albania and World Bank Task Team have identified a set of components and activities. The activities are structured around four Results Areas (RA):RA1: Enhancing E-Service Quality and User Experience, which aims to improve the quality and usability of priority services; RA2: Improving Digital Skills and Digital Inclusion, which aims to improve...
* The project abstract is drawn from the PAD, SAR or PGD and may not accurately reflect the project's current nature
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