Trump’s Transportation Department Announces New Dashboard to Measure Family Friendly Metrics on America’s Transit Systems

WASHINGTON, D.C. - The U.S. Transportation Department's Federal Transit Administration (FTA) today announced it is developing a new public dashboard that measures key family friendly metrics on transit systems across America. Transit systems can use this dashboard to track their progress in becoming more family-friendly.

To kickstart this initiative, the FTA is requesting input on five key quality performance measures:

• Safety and security
• Cleanliness
• Universal accessibility
• Real time service data availability
• System reliability.

"American families deserve transit systems that actually work for them. That means a safe, clean, and reliable experience every time," said U.S. Transportation Secretary Sean P. Duffy. "By focusing on these family friendly features, transit systems will be putting the needs of American families first. It will also help states learn from one another on what efforts are already helping communities elsewhere."

Secretary Duffy's Actions to Make Transit Safer:

Secretary Duffy has launched a number of initiatives to hold both states and transit systems accountable for their failure to keep transit workers and riders safe on their systems.

Under his leadership, FTA has called on agencies across the country to improve safety, including:

• Washington D.C.'s WMATA
• New York City's MTA
• Los Angeles Metro
• Charlotte Area Transit System
• Philadelphia's SEPTA
• Chicago's CTA

These actions have resulted in:

• WMATA reporting crime is down(link is external) by more than 30% on trains and criminal incidents down by nearly 40% on buses in 2025.
• Charlotte City Council voting to expand(link is external) the jurisdiction for the private security company that patrols the transit system as well as North Carolina passing(link is external) Iryna's Law, which seeks to change pretrial release conditions for people charged with violent offenses, among other measures.
• Metro Los Angeles hiring their first-ever police chief to lead a dedicated transit police force.
• SEPTA launching(link is external) new security measures including a virtual patrol division to monitor over 30,000 cameras and provide real-time information to officers on the ground and putting more officers on trains.
• CTA proposing a new plan that includes a 75% increase in monthly policing hours, expanded police patrols, targeted bus and rail missions, new fare enforcement measures, and AI-powered gun detection on more than 1,500 cameras.

Additional Information:

FTA is seeking input from the public through a Request for Information through August 3, 2026.

For each area, FTA proposes questions and identifies existing data reported to the National Transit Database (NTD), as well as other data FTA collects as part of its oversight responsibilities. FTA is seeking comments regarding these service quality performance metrics, the effectiveness of leveraging existing NTD and oversight data, whether it should assess any other publicly available data, and whether FTA should consider collecting any new data through the NTD or other means.

###