Hong Kong Monetary Authority

09/04/2025 | Press release | Distributed by Public on 09/04/2025 03:57

Scam alert related to banks

Scam alert related to banks

Press Releases

04 Sep 2025

Scam alert related to banks

The Hong Kong Monetary Authority (HKMA) wishes to alert members of the public to the press releases issued by the banks listed below relating to fraudulent websites, internet banking login screens, phishing emails or other scams, which have been reported to the HKMA. Hyperlinks to the press releases are available on the HKMA website.

Bank

Type of Scam

The Hongkong and Shanghai Banking Corporation Limited

Phishing instant messages

The Bank of New York Mellon

Fraudulent mobile application (App) and phishing instant messages

The HKMA wishes to remind the public that banks will not send SMS or emails with embedded hyperlinks which direct them to the banks' websites to carry out transactions. They will not ask customers for sensitive information, such as login passwords or One-Time Password, by phone, email or SMS (including via embedded hyperlinks).

Anyone who has provided his or her personal information, or who has conducted any financial transactions, through or in response to the scams concerned, should contact the relevant bank with the information provided in the corresponding press release, and report the matter to the Crime Wing Information Centre of the Hong Kong Police Force at 2860 5012.

Hong Kong Monetary Authority
4 September 2025

Hong Kong Monetary Authority published this content on September 04, 2025, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on September 04, 2025 at 09:58 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]