What Survivors Can Do After the Application Deadline Has Passed

ANCHORAGE, Alaska -While the April 3, 2026, disaster assistance application deadline has passed, help is still available for Alaskans impacted by Typhoon Halong. Survivors can call the FEMA Alaska Call Center at 1-866-342-1699 from 8:30 a.m. to 5 p.m. Monday through Friday for assistance with their application.

Stay in Touch with FEMA

After applying, FEMA will send you a decision letter by mail or email. If the letter from FEMA states that you were denied assistance, you have 60 days from the date on the letter to appeal the decision. FEMA may simply need additional information to continue processing your application.

The decision letter will explain the reason for FEMA's determination and provide instructions on how to appeal. It is often as simple as a missing document, which you can upload to your FEMA application or submit with your appeal.

Survivors can receive assistance with their application or understanding the letter by:

• Calling the FEMA Alaska Call Center at 1-866-342-1699, from 8:30 a.m. to 5 p.m., Monday to Friday.

• Visiting in person at:

  Aspen Suites Hotel Anchorage North
  624 Rodeo Place, Room 141
  Anchorage, AK 99508
  Monday to Friday, 8 a.m. to 4:30 p.m.

  Bethel DLOC - Bethel City Hall - Meeting Rm.
  300 Chief Eddie Hoffman Hwy.
  Bethel, AK 99508
  Monday to Friday, 8 a.m. to 5 p.m.

  Anchorage DLOC #3- Nordic Calista Office
  375 West 36^th Avenue, Suite 300
  Anchorage, AK 99503
  Monday to Friday, 8 a.m. to 4:30 p.m.

Contact the Small Business Administration (SBA)

The SBA offers low-interest, long-term disaster loans to eligible homeowners and renters to repair or replace their home or personal property not covered by insurance or other assistance. Businesses and nonprofits can also apply for physical damage loans-including loss of income.

For more information call 1-800-659-2955, apply online at sba.gov/disaster or visit one of the two Disaster Loan Outreach Centers, located at Bethel City Hall at 300 Chief Eddie Hoffman Hwy., Monday through Friday, 8 a.m. to 5 p.m., or at the Nordic Calista Building, 375 West 36^th Avenue, Suite 300, in Anchorage, Monday to Friday, 8 a.m. to 4:30 p.m.

Call 2-1-1 for Unmet Needs

2-1-1 connects you to a trained operator 24/7 that has access to a comprehensive database with a multitude of services in your community. By its design, the 2-1-1 system is ideally suited for serving as the initial contact point for any variety of programs. 2-1-1 is designed to assist families from all walks of life, including the elderly, people with disabilities, and low-income households by facilitating access to public services.

You also may text your zip code to 898-211 and message one of the live 2-1-1 specialists for help.

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FEMA is committed to ensuring disaster assistance is accomplished impartially, without discrimination on the grounds of race, color, national origin, sex, sexual orientation, religion, age, disability, English proficiency, or economic status. Any disaster survivor or member of the public may contact the FEMA Civil Rights Office if they feel that they have a complaint of discrimination. FEMA's Civil Rights Office can be contacted at [email protected] or toll-free at 833-285-7448.

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