When the sun rose over Jones Beach this past September, thousands of athletes knew they were in for something special. What they didn't know was that IRONMAN 70.3 New York 2025 would go on to earn record-breaking satisfaction scores, setting a new benchmark for what a world-class race experience looks like.
A Race That Delivered Beyond Expectations
The numbers speak volumes:
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94.42% overall satisfaction, up nearly 9 points from 2024 and well above the global average.
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A Net Promoter Score (NPS) of 82, a staggering 47-point jump year-over-year.
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65.69% of athletes plan to return next year, and over 92% intend to race another IRONMAN 70.3 event.
These aren't just statistics they're proof that athletes didn't just finish the race; they loved every moment of it.
The Venue: Jones Beach at Its Best
From the moment athletes arrived, the experience was seamless. Parking satisfaction hit 98.97%, eliminating one of the biggest stress points for race day. The venue experience scored 98.53%, thanks to a layout that balanced convenience with the breathtaking backdrop of the Atlantic Ocean.
Athletes raved about the details:
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Medals and gear scored above 95%, making the finish line feel like a true celebration.
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Directional signage was nearly flawless at 97.94%, ensuring no one second-guessed their route.
One athlete summed it up perfectly: "From start to finish, everything felt organized and elevated. The venue was stunning, and the logistics were spot-on."
Course Highlights: Scenic, Smooth, and Supportive
The course wasn't just challenging it was designed for enjoyment and safety.
Swim:
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The swim finish earned 97.28% satisfaction, with athletes praising the clear buoy visibility and efficient start management.
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"The water was calm, the start was smooth, and support was everywhere," shared one participant.
Bike:
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Overall bike experience soared to 96.44%, with traffic control at 98.27%-a critical factor for athlete confidence.
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Road conditions improved dramatically (+11% YOY), making the ride as smooth as the ocean breeze.
Run:
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Aid station placement and quantity were near-perfect, scoring 98.40%.
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Run course support hit 96.95%, proving volunteers were the heartbeat of the race.
Pre-Race Organization: Setting Athletes Up for Success
Preparation matters, and IRONMAN 70.3 New York nailed it:
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Athlete Guide satisfaction reached 97.57%, ensuring clarity and confidence.
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Check-in and staff helpfulness were both above 96%, creating a stress-free start.
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Communication improved significantly, with athletes noting timely updates and easy-to-navigate resources.
Post-Race Celebration: More Than Just a Finish Line
Crossing the finish line was just the beginning.
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Overall post-race experience jumped 20 points YOY to 95.46%, thanks to a vibrant atmosphere and well-organized recovery zones.
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Timeliness of results scored an impressive 98.24%, giving athletes instant gratification.
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While food selection (80.53%) leaves room for growth, the celebratory vibe was undeniable.
Why Athletes Can't Wait to Come Back
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Beyond the numbers, the sentiment was clear: this race felt special. The combination of stellar organization, scenic beauty, and community support created an experience athletes want to relive.
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As one finisher put it: "This wasn't just a race it was a world-class event that made me proud to be part of the IRONMAN family."
The Takeaway
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IRONMAN 70.3 New York didn't just meet expectations it shattered them. With record satisfaction scores and glowing feedback, Jones Beach has cemented its place as a must-do destination for endurance athletes.
Missed it this year? Don't make the same mistake twice. General registration for 2026 opens soon your Empire State adventure awaits.