West Monroe Named a Major Player in IDC MarketScape for People, Organization, and Change Management Consulting Services

CHICAGO, August 18, 2026 - West Monroe, an AI-native global consulting firm, today announced it has been named a Major Player in the IDC MarketScape: Worldwide People, Organization, and Change Management Consulting Services 2026 Vendor Assessment (#US54124726, August 2026).

As AI reshapes how work gets done, organizations are facing a broader transformation challenge: redesigning roles, workflows, and operating models while helping people adapt to the change. West Monroe helps organizations navigate that complexity by bringing together workforce and organizational strategy, change management, and hands-on execution. It also brings firsthand experience from its own AI-native transformation and industry-leading AI capabilities, translating what it is learning into practical approaches for clients. The firm's work, primarily delivered through its Organization, People & Change practice, spans HR transformation, organizational design, AI workforce readiness, and the implications of M&A.

According to the IDC MarketScape, West Monroe was recognized for its:

• AI-embedded consulting delivery: "West Monroe's most distinguishing attribute in this market is the depth of its AI integration at the consulting delivery level."
• Execution-oriented approach to transformation: "West Monroe is a consulting firm known for an execution-oriented approach to change management that ties organizational change directly to technology and operational transformation rather than treating it as a standalone HR exercise."
• Strong, long-term client relationships: "A client NPS of 85 and an average engagement tenure of three to five years together indicate positive relationship quality."
• Capabilities across M&A: "The firm's transaction support capability, which spans organizational design, talent, HR, and change through the full deal life cycle, also gives it a distinctive angle in private equity and M&A-intensive client situations that generalist competitors do not typically emphasize as directly."

"We're proud to be named a Major Player by the IDC MarketScape and to see our approach recognized in this market. For many companies, the technology is moving faster than the organization around it," said Dave Hilborn, Managing Partner and Practice Lead for Organization, People & Change at West Monroe.