DOPL Connect: A Better Way to Reach DOPL

Introducing DOPL Connect

We've upgraded our phone system to make it easier to get the help you need. DOPL Connect, our new AI-supported phone system, helps you find answers quickly and reach the right team, whether you're calling about a license, a permit, continuing education, or something else.

What to expect when you call:

• Speak naturally. Ask your question in your own words instead of working through a traditional phone menu.
• Get quick answers. Find information on common questions about licenses, permits, and other DOPL services.
• Reach the right person. Be connected to a knowledgeable DOPL team member based on your needs.
• Skip the hold. Request a callback instead of waiting on hold.

Our phone system may sound different, but DOPL staff are still here whenever you need personal assistance.