BRMC, OGH monthly Star Award winner announced

BRMC, OGH monthly Star Award winner announced

BRADFORD, PA / OLEAN, NY - Bradford Regional Medical Center (BRMC) and Olean General Hospital (OGH), Kaleida Health facilities, are proud to announce the winner of the 2026 April Star Award. This month's recipient was Melissa Graves, a registered nurse in the obstetrics unit at OGH.

Melissa Graves, RN, is a dedicated employee as she has more than three decades of experience since joining the organization in 1992.

"Melissa was one of the best caregivers I encountered during my time in OB. She was consistently reassuring, supportive and helpful in every way. She was with me on my last day, what felt like the scariest moment for me, as I prepared to take my baby home and step into caring for this tiny human on my own," read her nomination from a patient. "Melissa brought a calm, steady presence exactly when I needed it most, helping ease my nerves and build my confidence. I am incredibly grateful for her compassion and support, and I can't thank her enough."

The Star Award is presented monthly to an employee who demonstrates outstanding performance and inspires the same in others. Staff members are nominated for exceptional customer satisfaction, continuous performance improvement, teamwork, communication, ownership/accountability and excellence through co-worker or patient nominations.

The following were also nominated for Star Awards: Ashley Ameis, RN, second floor, OGH; Emily Olkosky, admissions, OGH; and Chris Weiss, RN, emergency department, OGH.

Star award recipients receive a chamber of commerce gift certificate, additional paid time off, a certificate of recognition and the star award parking spot.