Amazon.com Inc.

06/25/2026 | News release | Distributed by Public on 06/25/2026 14:53

Amazon continues to help employees and delivery drivers stay safe this summer

Update: This article was originally published on June 13, 2023. It was updated on June 25, 2026 to reflect the most current resources available to employees and partners.

Key takeaways

  • Amazon's facilities and branded delivery vehicles are climate-controlled year-round.
  • Free cooling gear, electrolyte supplies, and UPF 40+ apparel help drivers manage heat on the road.
  • Amazon monitors the weather 24/7 with real-time driver alerts for rapid response when heat rises.
As the weather gets warmer, preparedness and prevention are critical to keeping our teams and partners safe. Nothing is more important than their well-being-which is why we have comprehensive heat and weather mitigation policies that exceed state requirements and federal guidance.

I'm an Amazon DSP driver in Baltimore. My favorite features on our new vans from Rivian are the air-conditioned seats and the screen built into the dash.

Brandi Monroe is a delivery driver for Kangaroo Direct, an Amazon Delivery Service Partner in the Baltimore, Maryland area. Follow her on a tour of her favorite features in the new electric delivery van.

Every day, our team of more than 11,000 Amazon safety professionals works to maintain the highest safety standards. We use best-in-class technology and preventative measures to keep our employees and partners safe and comfortable during hot weather, including climate-control systems in our buildings, air conditioning in branded delivery vans, and access to protective clothing options and hydration supplies.
Safety is woven into everything we do. We're committed to creating the safest possible workplaces for our employees and partners, whether they're inside our facilities, on flight ramps, or delivering on the road.

Amazon facilities stay climate-controlled

Employees in our operations sites-including fulfillment centers, sort centers, air hubs, and delivery stations-work in cooled, comfortable environments. We were one of the first companies in North America to have climate control across a broad portfolio of facilities, setting the standard for the logistics industry.
Our buildings also have industrial fans and building management systems that constantly measure the temperature and heat index (temperature plus humidity) and proactively alert site leaders if climate conditions change. Our comprehensive heat mitigation approach extends to our outdoor operations, including our Amazon Air hubs, where employees working on flight ramps have air-conditioned crew vans and dedicated cooling stations for breaks, along with readily available hydration supplies and sunscreen.
At our Air hub facilities like KCVG, we have industrial misting fans to keep employees cool when working outside.
We also have prevention procedures and training in place to ensure those working in our facilities stay safe. We educate all our employees and provide our partners with resources on heat safety, including how to recognize the signs of heat-related illness, understand environmental and personal risk factors, follow hydration guidance, and respond to suspected heat illness incidents.
Most importantly, everyone is empowered to take preventative cooldown rest breaks anytime they need and are encouraged to quickly escalate any temperature-related issue so it can be addressed promptly.

Keeping cool outdoors and on the road

We're continuously evaluating new ways to support Delivery Service Partners (DSPs) and their Delivery Associates (DAs) during fluctuating weather conditions like heat waves. Every Amazon-branded vehicle is air-conditioned-a feature that exceeds the industry standard-and if the air conditioning isn't working in a vehicle, that vehicle is taken out of service immediately.

I'm a trainer at the Last Mile Driver Academy. Follow along as I guide delivery drivers through a day of training in Denver.

Terry Bailey takes us through the facility where drivers who deliver for Amazon Delivery Service Partners in the Denver Metro area are trained.

Beyond air conditioning, we continue to invest in innovations for driver comfort and the driver experience. For example, we've developed a reflective white film for delivery vehicle roofs that reduces interior temperatures even further. Already installed on nearly 9,000 vehicles, we'll expand this technology to over 15,000 vehicles by the end of 2026, prioritizing those in the hottest regions. To date, we've invested more than $100 million on heat mitigation retrofit investments for our vans.
To support personal comfort on the road, DSP DAs receive electrolyte powder, coolers, 64-ounce insulated tumblers, cooling bandanas, and sunscreen at no cost to their DSP. UPF 40+ polo shirts in short and long-sleeve options, bucket hats, and lightweight caps are all available through the uniform program for DSPs to provide their DAs.
In the hottest delivery zones, we continue to go a step further by distributing 148,000 pairs of water-activated cooling sleeves to help DAs manage extreme heat when they're out of their vehicles.
Beyond being climate-controlled, all Amazon delivery stations are equipped with ice machines, water stations, and supplies to help employees and delivery partners stay cool and hydrated throughout the day. Starting this year, we're investing $29 million in new hydration stations across delivery stations nationwide, featuring advanced three-stage filtration systems that provide employees and partners with unlimited access to clean, cold water on demand. This transition will help eliminate nearly 118.5 million plastic bottles annually, furthering our commitment to sustainability while ensuring reliable access to hydration.
One of the most effective heat mitigation strategies is ensuring drivers can take additional breaks when needed. We monitor weather and heat index thresholds down to the zip code level, and when temperatures rise beyond certain thresholds, we work with DSPs to adjust DAs' routes to create additional time for rest.

Amazon invests $1.9B in the Delivery Service Partner program, launching safety initiatives and AI-powered tools

Amazon has invested $16.7B to support DSPs and their drivers throughout seven-year program history.

Last year alone, we reduced routes by more than 114 million minutes-more than 79,000 days-providing DAs extra time to hydrate, rest, and cool down.
DSPs can also take advantage of 7-Eleven and Speedway's summer promotion and offer their drivers three free drinks, one free roller grill item, and one free protein bar per week at participating 7-Eleven and Speedway locations through July 26. This also provides DAs access to clean restrooms, complimentary ice and water refills, and comfortable spaces to cool down and take breaks throughout their day.
Above all else, DAs who may feel affected by the heat are always strongly encouraged to immediately stop working and get any support they need.

Amazon monitors weather threats 24/7

From left: Amazon chief meteorologists Josh Kastman and Ty Smith.
We closely monitor our nationwide operations 24/7 to help prevent weather-related disruptions from impacting employees, partners, and customers. A key part of that work is our dedicated in-house meteorology team, which provides accurate, timely information to help our network and partners make informed decisions before, during, and after extreme weather events.
That information feeds into Amazon's Contingency Response Center (CRC), which operates around the clock and uses a best-in-class, Amazon-developed tool to alert teams when elevated heat or severe weather is expected. Once an alert is flagged, the CRC helps establish a clear plan for site leaders and DSPs to adjust operations as needed. The CRC can also communicate directly with DSPs and DAs in real time when severe weather may impact their routes, helping ensure they can seek shelter, pause their route, or take a break depending on conditions.
Our Amazon Air Network Control Center (NCC) provides another layer of 24/7 vigilance. Located near our Amazon Air Hub at the Cincinnati/Northern Kentucky International Airport, the NCC coordinates with Amazon Air carrier partners to help global operations run safely and on time. The team also keeps our air sites informed about potential severe weather so site leaders can make timely adjustments to help keep employees safe.

Listening to employees and partners

We're constantly listening to our employees and partners' feedback. They know their jobs better than anyone and often have the best ideas on how we can make our workplaces-and their experience-even better. As an example, we leverage a range of tools like Dragonfly, an Amazon-developed tool that gives Amazon employees the ability to submit safety suggestions and feedback via their smart devices from anywhere, at any time.

Safety-it's simply how business is done

Safety is at the core of our culture. Nothing is more important than the safety of our employees and partners, and we're committed to continued relentless innovation and purposeful investment, year-round, to provide the safest workplace in the world.
Next, learn more about Amazon's continued commitment to making our workplaces even safer for our employees.
Amazon.com Inc. published this content on June 25, 2026, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on June 25, 2026 at 20:53 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]