Cybersecurity Awareness Month: Helping Customers Stay Cyber Safe

Supporting Safe Interactions

NiSource representatives are trained to follow strict security protocols. When interacting with customers by phone or chat, our teams will never ask for passwords or credit card numbers through live chat. If a customer receives a suspicious request, we recommend disconnecting and reaching out using the official contact information found on our website or billing statement.

Ongoing Commitment to Cybersecurity

NiSource invests in advanced security technologies, ongoing employee education and industry best practices to safeguard customer data. Our commitment extends beyond Cybersecurity Awareness Month, as we continuously update our systems and protocols to respond to emerging threats.

By sharing information and promoting safe online habits, NiSource is committed to helping customers, employees, and communities stay cyber safe.