IRS2Go to IRS app — Frequently asked questions

What is the IRS app?

The IRS app is the IRS's new mobile app, replacing IRS2Go and expanding the agency's digital services. Beginning in September, IRS2Go will become the IRS app. You can continue using familiar services without signing in and securely sign in to access selected account information and self-service options.

What device types are supported?

The app requires iOS or iPadOS 15.1 or later, or Android 7.0 or later.

Is the IRS app the same as IRS2Go?

The IRS app replaces IRS3Go and builds on the services of IRS2Go has provided for more than a decade. The update app keeps existing IRS2go service and adds secure access to selected account information and self-service options.

When does the IRS app launch?

The IRS app becomes available Sept. 25, 2026.

I already use IRS2Go, do I need to do anything?

Current IRS2Go users do not need to download a separate app. If you have automatic updates enabled, you will receive the IRS app through the normal app-store update process. If automatic updates are not enabled, you can select Update in the Apple App Store or Google Play.

Where can I download the official IRS app?

Beginning in September you can use the official IRS listings the Apple App Store and Google Play. You can also visit IRS.gov/app for verified links and additional information.

Will the IRS2Go features I use today still be available?

Yes. Existing services, including checking refund status, making certain payments, and finding free filing help, will remain available without signing in.

Do I need to sign in to use the IRS app?

Not for everything. Some features, including checking your refund status, are available without signing in. When you securely sign in, you can access select account information and self-service options, including balance information, payment activity, select notices and letters and tax record and transcripts.

What can I do without signing in?

You can do the following without signing in:

• Check your refund status
• Make certain payments
• Find free filing help

How do I securely sign in?

You will the supported secure sign in process used for IRS Individual Online Account. For more information about secure sign in for IRS accounts, visit Creating an account for IRS.gov.

Does the authentication/secure sign in occur entirely in the app?

No. The app will open a secure browser window for the IRS secure sign-in and then return you to the app automatically. Your sign in credentials are entered though the secure sign-in process, not directly in the IRS app.

Once authenticated, how long does a session remain active?

Your session can remain active while you are using the app for up to 60 minutes. If your session expires, you will need to sign in again.

What can I do after signing in?

Depending on your account, your tax status and the features available at launch, signed-in users can access additional services such as:

• Check refund and amended-return status
• View available balance information
• Make payments and review payment activity
• View select notices and letters
• Access available tax records and transcripts
• Manage certain profile and communication preferences
• Access an IP PIN

Does the IRS app replace IRS Individual Online Account, Business Tax Account or Tax Pro Account?

No. The IRS app does not replace IRS.gov or the IRS online accounts. IRS.gov continues to provide comprehensive tax information, guidance, forms, tools and services. IRS Individual Online Account, Business Tax Account and Tax Pro Account will continue to be available through IRS.gov. The IRS app initially extends selected IRS Individual Online Account features only. It does not include every Individual Online Account feature and does not currently provide Business Tax Account or Tax Pro Account features.

Can I still check my refund status?

Yes. Checking refund status remains available without signing in.

What language options are available?

The IRS app is available in English and Spanish.

Does the IRS app include accessibility features?

The IRS app supports applicable accessibility features on compatible devices.

How do I know I'm downloading the real IRS app?

Use verified IRS links or the official IRS app listings in the Apple App Store or Google Play. You should be cautious of look-alike apps, advertisements and unsolicited messages claiming to provide access to IRS accounts.

What should I do if I see an app or message claiming to be the new IRS app?

If you are unsure whether an app or message is legitimate, don't provide personal or financial information or click unsolicited links. Avoid downloading an app from an unverified source and use verified IRS resources to locate the official app. If you believe you've encountered a scam, visit IRS.gov/submitatip.

Will the IRS ever text or email me asking for personal information?

The IRS will not ask you to provide sensitive personal or financial information through an unsolicited text, email or pop-up message. Do not respond, click links, or provide information in response to suspicious messages claiming to be from the IRS or about the IRS app.

What taxpayer information or usage does the app collect and how is it handled?

The IRS app uses information needed to provide the service you request. Information you submit is transmitted securely to the appropriate IRS systems. Tax account information displayed after you sign in is not stored as permanent account data on your device. The app may also collect limited technical information about the data collection and how the app is used. For more information about data collection and use, see the IRS privacy policy.

What steps has the IRS taken to ensure the safety and security of the mobile app?

The IRS app uses the same secure sign-in approach used for IRS Individual Online Account. Information sent between the app and IRS systems is encrypted, and the app links only to approved IRS and partner websites. A secure session credential, not your sign-in password, is stored in the device's protected storage while you are signed in. The app requests only permissions needed for supported features. Signing out ends your active session.

Is taxpayer information stored locally on my device?

The app does not store your tax account information locally as permanent app data. A temporary session credential is kept in secure device storage while you are signed in and is cleared when you sign out.

What permissions does the app request from my phone?

The IRS app requests only device permissions needed for the features available in your version of the app. You can review current permission information in the official Apple App Store or Google Play store listing or at IRS.gov/app.

Where can I get help if I have trouble with the app?

For problems downloading or updating the app, use the support available through the Apple App Store or Google Play. For problems signing in, use the approved support channels. For questions about an IRS service or information shown in the app, visit IRS.gov/app for current IRS help options.

Will more features be added to the IRS app?

Yes. The IRS plans to continue expanding the app with new capabilities and services over time. The IRS will provide information about additional features and services as they become available.