08/27/2026 | Press release | Distributed by Public on 08/27/2026 16:17
Release Date: 8/27/2026
HONOLULU, Aug. 27, 2026 - Hawaiian Electric continues to make progress restoring power across Hawaii Island. Following repairs to a key transmission line serving the Kau district, crews restored service to Pahala last night and Kau Hospital today.
Since yesterday morning, crews restored service to approximately 1,490 customers and continue working in some of the island's hardest hit areas. Approximately 1,430 Hawaii Island customers remain without power.
Hawaiian Electric representatives will continue to be available at Vibrant Hawaii's Point of Distribution sites at the Pāhala Community Center and the Kurtistown Samoan-English Seventh-Day Adventist Church to answer questions and provide restoration updates. Customers are encouraged to stop by for the latest information on outages, ongoing work in their area and estimated restoration timelines.
As crews replace storm-damaged power lines, Hawaiian Electric is also taking opportunities to strengthen the electric system where possible. In certain high wildfire risk areas, aluminum wire is being replaced with copper wire as part of repair and restoration work to improve system resilience.
Estimated restoration times are based on the best information available at the time. Times may be adjusted due to access issues, additional damage, unsafe conditions, or need for specialized equipment. The list provided focuses on larger or more complex outage areas that are estimated to take longer to fully restore. The purpose of this list is to enable customers to make plans based on estimated restoration times. Keep in mind:
| Estimated Restoration Timeframe | Areas |
| Within 24 hours for most, extended outages for some |
|
| Beyond 48 hours, significant extended outage possible |
|
| 5 - 7 days |
|
| By Sept. 8 for full restoration; many sooner |
|
Outages should be reported to Hawaiian Electric's Hawaiʻi Island Trouble Line at or report online.
Customers who experienced major flooding and have not had their power restored must ensure their main circuit breaker is off and contact an electrician to confirm their system is safe to re-energize once power is restored. If you have photovoltaic panels and battery energy storage systems installed on your home or business, consult your licensed solar contractor regarding normal and emergency operation procedures for your system.
Be aware
Customers are encouraged to remain alert for potential utility imposters. Hawaiian Electric employees, contractors and mutual assistance personnel will carry and display identification badges. If identification cannot be provided, customers should verify the person's affiliation by calling one of Hawaiian Electric's Customer Call Centers: