01/27/2026 | Press release | Distributed by Public on 01/27/2026 21:01
Teams across American continue to work around the clock to fully restore our operation following the significant impacts from Winter Storm Fern. We are grateful to our team members for their tremendous efforts this past weekend and this week as we've worked through this storm to take care of our customers - facing very difficult ramp conditions, gate congestion, challenges getting into work and close-in cancellations that are extremely disruptive for customers and team members, especially crew members.
Operations resumed today at our airports in Winter Storm Fern's wake, including Dallas Fort Worth International Airport (DFW) where things are moving and showing considerable day-to-day progress.
Cancellations are not what we want for our customers or our team members, and teams across the airline are working diligently to minimize them.
Customers are encouraged to check the American Airlines app and aa.com for the latest flight status, and to take advantage of the additional flexibility provided by the two travel alerts we issued for Winter Storm Fern, which have now been extended to Jan. 29.
Monday, January 26, 2026, 2:45 p.m.
It's all hands on deck as we work hard to keep our operation moving in the wake of Winter Storm Fern. Five of our nine hub airports were significantly impacted by this large and disruptive storm. This includes our largest hub at Dallas Fort Worth International Airport(DFW) where operations have been significantly impacted by frozen precipitation and sustained below freezing temperatures. Teams across American are working around the clock - in tandem with airport operators, vendor partners and federal partners, including FAA, CBP and TSA - to safely ramp up operations at these locations.
We're very sorry to our customers for the disruption this weather event has caused and thank our team members - many of whom are working overtime and are continuing to safely brave the conditions as they take care of as many customers as possible.
Customers are encouraged to check the American Airlines app and aa.com for the latest flight status, and to take advantage of the additional flexibility provided by the two travel alerts we issued for Winter Storm Fern.
Additional information:
Friday, January 23, 2026, 10:25 p.m.
With Winter Storm Fern's expected impact to the Charlotte, North Carolina, area, American Airlines added extra flights between Charlotte Douglas International Airport (CLT) and Chicago O'Hare International Airport (ORD) to help customers continue their journeys as winter weather impacts travel across the country.
In addition to the flexibility provided by the airline's travel alert, American will add 3,000 additional seats on the airline's CLT-ORD route on Saturday, Jan. 24. This latest increase builds on the more than 3,200 seats previously announced at the airline's Dallas Fort Worth International Airport (DFW) hub, bringing total added capacity during Winter Storm Fern to more than 6,200 seats as the storm disrupts operations across much of American's network.
By adding capacity at its second-largest hub, American is giving customers more options to connect onward and minimize possible disruptions caused by Winter Storm Fern.
The following flights are bookable by calling American's Reservations team at 800-433-7300 in the United States and Canada.
All times listed are in local time.
Friday, January 23, 2026, 4:00 p.m.
Ahead of Winter Storm Fern, American Airlines has added extra flights in several markets to help more customers reach their destinations before the storm's impacts are felt, and quickly get to Dallas Fort Worth International Airport (DFW) after the storm passes. In addition to the flexibility provided by the airline's travel alert, American will add more than 3,200 extra seats to and from DFW on Friday, Jan. 23, and Sunday, Jan. 25. More extra sections are possible as the American team does everything it can to support customers ahead of the winter weather.
The following flights are bookable by calling American's Reservations team at 800-433-7300 in the United States and Canada.
Nearly 1,800 extra seats departing DFW on Friday, Jan. 23, including:
More than 1,400 extra seats arriving at DFW after the storm on Sunday, Jan. 25:
All times listed are in local time.
American continues to monitor Winter Storm Fern closely and will make further adjustments as needed to support customers and allow our operation to keep moving as much as the weather conditions will allow.
Thursday, January 22, 2026, 4:45 p.m.
Ahead of Winter Storm Fern, American Airlines is proactively standing up its operation to support customers and protect the reliability of our network. Teams across the airline are closely tracking the storm's path and taking deliberate steps to provide customers with added flexibility, including issuing a travel alert and waiving change fees for affected cities. We're repositioning aircraft, aligning crew resources and reinforcing staffing at key airports while coordinating with our partners to help minimize disruption and set the stage for a fast, safe recovery once conditions improve.
We are also keeping customers informed as conditions evolve so they can make the best decisions for their travel plans. Customers can reschedule their travel quickly and easily on American's mobile app, aa.com or by contacting Reservations at 800-433-7300 in the United States or Canada. The safety of our customers and team members guides every decision we make as we continue to monitor this storm and prepare our operation accordingly.