09/16/2025 | Press release | Distributed by Public on 09/17/2025 08:21
A substation breaker (about the size of a car) caught fire at a substation near Firestone this afternoon. We are still investigating the cause. Staff and crews are working on restoring all customers as quickly and as safely as possible. However, affected customers should plan on being without power into the evening and possibly overnight. Please share with readers/viewers: Call 544-6500 or use your MLGW My Account to report power outages. Call 528-4465 to report emergencies like downed powerlines or gas leaks. Visit mlgw.com/outagecenter for more resources.
Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939. MLGW consistently provides customers with rates that are amongst the lowest in the nation and stewards a water supply from artesian wells that is minimally treated. Actively engaged in promoting the prosperity of Memphis and Shelby County, MLGW supports the seven local chambers in its service area and makes doing business with local, minority- and women-owned business a priority. Deeply rooted in the community, its employees generously donate time and money in support of bettering the Greater Memphis area.