Customers Bancorp Inc.

01/22/2026 | Press release | Distributed by Public on 01/22/2026 15:47

Customers Bancorp Reports Results for Fourth Quarter and Full Year 2025 (Form 8-K)

Customers Bancorp Reports Results for Fourth Quarter and Full Year 2025
Fourth Quarter 2025 Highlights
•Q4 2025 net income available to common shareholders was $70.1 million, or $1.98 per diluted share; ROAA was 1.20% and ROCE was 13.28%.
•Q4 2025 core earnings*1 were $72.9 million, or $2.06 per diluted share; Core ROAA* was 1.19% and Core ROCE* was 13.81%.
•Total deposits increased $373.7 million, or 1.8%, and total loans increased $479.4 million, or 2.9%, in Q4 2025 from Q3 2025.
•Net interest income totaled $204.4 million in Q4 2025, an increase of $2.5 million from Q3 2025 primarily driven by a decrease in interest expense.
•Completed $100 million subordinated debt issuance on December 22, 2025.
•Redeemed all outstanding shares ($85 million) of Series F Preferred Stock on December 15, 2025.
Full Year 2025 Highlights
•2025 net income available to common shareholders was $209.2 million, or $6.26 per diluted share; ROAA was 0.96% and ROCE was 11.22%.
•2025 core earnings* were $254.5 million, or $7.61 per diluted share; Core ROAA* was 1.13% and Core ROCE* was 13.65%.
•Total deposits increased $1.9 billion, or 10.3%, and total loans increased $2.1 billion, or 14.5%, from December 31, 2024 to December 31, 2025.
•Net interest income totaled a record $750.5 million in 2025, an increase of $96.1 million, or 14.7%, from 2024.
•CET 1 capital ratio of 13.0%2 at December 31, 2025, compared to 12.1% at December 31, 2024.
•Book value per share and tangible book value per share* grew year over year by approximately $7.69 or 14.2%, driven by strong 2025 annual earnings combined with the completed common stock offering and decreased AOCI losses of $42.5 million during the year.
•$278.8 million increase in total shareholders equity, or 15.2%, driven by completed common stock offering and strong organic earnings.

*Non-GAAP measure. Customers' reasons for the use of the non-GAAP measure and a detailed reconciliation between the non-GAAP measure and the comparable GAAP amount is included at the end of this document.
1 Core earnings exclude loss on redemption of preferred stock of $2.8 million and pre-tax losses on investment securities of $47.0 thousand.
2 Regulatory capital ratios as of December 31, 2025 are estimates.
1

CEO Commentary
West Reading, Pa, January 22, 2026 - "We are pleased with our fourth quarter and full year results that show the company's continued execution of its strategic priorities and underscore our success in growing franchise value," said Customers Bancorp Executive Chairman Jay Sidhu.
"During the quarter, we continued to strategically grow our loan and deposit portfolios as we saw momentum throughout the organization. Total loans and leases grew by 14.5% in 2025 with contributions from multiple verticals allowing us to deliver above industry average growth rates without sacrificing on structure or credit quality.
Our new teams recruited since Q2 2023 continued to shine, adding nearly $600 million of deposits in Q4 2025. These 18 teams now manage over $3.3 billion in deposits across over 8,000 commercial accounts. This has allowed us to deliver over $500 million of non-interest bearing deposit growth in 2025 outside of the benefits of our cubiX platform clients.
Our Q4 2025 GAAP earnings were $70.1 million, or $1.98 per diluted share, and core earnings* were $72.9 million, or $2.06 per diluted share. Asset quality remains strong with our NPA ratio at just 0.29% of total assets and reserve levels are robust at 356% of total non-performing loans at the end of Q4 2025. Our TCE / TA ratio* increased by 10 basis points from September 30, 2025 to 8.5% at December 31, 2025, while our balance sheet grew by 2.6%.
In 2025, we once again delivered exceptionally strong growth in revenue, core earnings, and tangible book value per share of 14.5%, 35.9%*, and 14.2%*, respectively.
We believe that our unique strategy, the investments we are making, and the exceptional talent across our organization position us strongly for continued success. It is because of this positioning that I felt confident in completing the previously announced leadership transition and succession plan with Sam Sidhu becoming Chief Executive Officer of Customers Bancorp, effective January 1, 2026," Jay Sidhu concluded.

*Non-GAAP measure. Customers' reasons for the use of the non-GAAP measure and a detailed reconciliation between the non-GAAP measure and the comparable GAAP amount are included at the end of this document.
2

Key Balance Sheet Trends
Loans and Leases Held for Investment
Loans and leases held for investment were $16.8 billion at December 31, 2025, up $484 million, or 3.0%, from September 30, 2025. Non-owner occupied commercial real estate loans increased by $156 million, or 9.9% quarter-over-quarter to $1.7 billion. Multifamily loans increased by $134 million, or 5.7% to $2.5 billion. Mortgage finance loans increased by $123 million, or 7.8% to $1.7 billion. Owner-occupied commercial real estate loans increased by $76 million, or 7.2% to $1.1 billion.
Loans and leases held for investment of $16.8 billion at December 31, 2025 were up $2.3 billion, or 16.0%, year-over-year. Specialized lending increased by $1.2 billion, or 21.4%, year-over-year. Non-owner occupied commercial real estate loans increased by $380 million, or 27.9%. Mortgage finance loans increased by $260 million, or 18.0%. Multifamily loans increased by $238 million, or 10.6%. Consumer installment loans increased by $166 million, or 23.3%, inclusive of the transfer from loans held for sale in Q1 2025.
Investment Securities
At December 31, 2025, total investment securities were $2.7 billion, a decrease of $145 million compared to September 30, 2025 and a decrease of $345 million compared to a year ago.
At December 31, 2025, the Available-For-Sale ("AFS") debt securities portfolio had a spot yield of 5.54%, an effective duration of approximately 2.4 years, and approximately 29% are variable rate. Additionally, 69% of the AFS securities portfolio was AAA rated at December 31, 2025.
At December 31, 2025, the Held-To-Maturity ("HTM") debt securities portfolio represented only 2.9% of total assets, had a spot yield of 3.31% and an effective duration of approximately 3.9 years. Additionally, at December 31, 2025, approximately 62% of the HTM securities were AAA rated and $0.3 billion were credit enhanced asset backed securities with no current expectation of credit losses.
Deposits
Total deposits increased $374 million to $20.8 billion at December 31, 2025 as compared to the prior quarter. The total average cost of deposits decreased by 23 basis points to 2.54% in Q4 2025 from 2.77% in the prior quarter. Total estimated uninsured deposits were $6.6 billion1, or 32% of total deposits at December 31, 2025 with immediately available liquidity covering approximately 161% of these deposits.
Total deposits increased $1.9 billion to $20.8 billion at December 31, 2025 as compared to a year ago. The total average cost of deposits decreased by 53 basis points to 2.54% in Q4 2025 from 3.07% in Q4 2024.
Borrowings
Total borrowings increased $228.1 million, or 15.4% to $1.7 billion at December 31, 2025 as compared to the prior quarter. Total borrowings increased $295 million, or 21.0%, to $1.7 billion at December 31, 2025 as compared to a year ago. This increase primarily resulted from net draws of $130 million in FHLB advances and the issuance of $100 million in Customers Bancorp subordinated notes in Q4 2025.
1 Uninsured deposits (estimate) of $8.6 billion to be reported on the Bank's call report, less deposits of $1.8 billion collateralized by standby letters of credit from the FHLB and from our affiliates of $222 million.
3

Capital
Customers Bancorp's common equity increased $72 million to $2.1 billion, and tangible common equity* increased $72 million to $2.1 billion, at December 31, 2025 compared to the prior quarter, respectively, primarily from earnings of $70 million. Customers Bancorp's common equity increased $417 million to $2.1 billion, and tangible common equity* increased $417 million to $2.1 billion, at December 31, 2025 compared to a year ago, respectively, primarily from earnings of $209 million, the issuance of $163 million of common stock on September 5, 2025 and a decrease in AOCI of $43 million (net of taxes), mostly from decreased unrealized losses on investment securities, offset in part by $6 million of common share repurchases. Book value per common share increased to $61.87 from $59.83 and $54.20, and tangible book value per common share* increased to $61.77 from $59.72 and $54.08, at December 31, 2025 from September 30, 2025 and December 31, 2024, respectively.
Credit Quality
The provision for credit losses in Q4 2025 was $22 million, compared to $27 million in Q3 2025 and $21 million in Q4 2024.
Net charge-offs were $14 million in Q4 2025, compared to $15 million in Q3 2025 and Q4 2024.
The allowance for credit losses on loans and leases was $156 million at December 31, 2025, compared to $152 million at September 30, 2025 and $137 million at December 31, 2024.
Non-performing loans at December 31, 2025 increased to 0.26% of total loans and leases, compared to 0.17% at September 30, 2025 and decreased, compared to 0.30% at December 31, 2024. Nonperforming loans include the guaranteed portion of SBA loans. As of December 31, 2025, nonperforming loans totaled $44 million, of which $10 million represents the government-guaranteed portion. Excluding the government-guaranteed portion, nonperforming loans totaled $34 million, representing 0.20% of total loans and leases.
Key Profitability Trends
Net Interest Income
Net interest income totaled $204.4 million in Q4 2025, an increase of $2.5 million from Q3 2025. This increase was driven by a decrease in interest expense primarily due to a favorable shift in deposit mix and lower market interest rates.
"Net interest income continued to increase in the quarter despite a decline in market interest rates as we realized the benefits of loan growth, growth in average non-interest bearing and lower-cost deposits, and well managed funding costs," stated Customers Bancorp CEO Sam Sidhu. "Our full year net interest income reached a record level in 2025. We continue to have positive drivers to net interest income on both sides of the balance sheet. We have a strong loan pipeline and the flywheel from our primarily deposit-focused commercial banking team recruitment strategy continued to gain momentum and our recruitment pipeline remains strong," stated Sam Sidhu.
Net interest income totaled $204.4 million in Q4 2025, an increase of $36.6 million from Q4 2024. This increase was primarily due to higher interest income primarily due to higher average loan balances and higher discount accretion in C&I loans and lower interest expense from a favorable shift in deposit mix and lower market interest rates.
Non-Interest Income
Reported non-interest income totaled $32.5 million for Q4 2025, an increase of $2.3 million compared to $30.2 million for Q3 2025. The increase was primarily due to increases of $2.7 million in commercial lease income and other non-interest income of $3.9 million primarily from an increase of $2.0 million in gain on sale of leased assets and gains on certain derivatives. These increases were partially offset by a decrease of $4.0 million in loan fees mostly associated with the settlement of stock warrants in Q3 2025.
4

Non-interest income totaled $32.5 million for Q4 2025, an increase of $32.9 million compared to Q4 2024. The increase was primarily due to a decrease in net loss on sale of investment securities of $26.2 million and increases in commercial lease income of $3.6 million and gain on sale of leased assets of $2.6 million included in other non-interest income, partially offset by a decrease of $1.2 million in loan fees.
Non-Interest Expense
Non-interest expenses totaled $117.3 million in Q4 2025, an increase of $12.1 million compared to Q3 2025. The increase was primarily attributable to increases of $3.0 million in salaries and employee benefits primarily due to higher headcount and incentives and $2.2 million in commercial lease depreciation associated with the Bank's continued growth, and within other non-interest expense of $2.8 million in provision for credit losses on unfunded lending commitments and $2.2 million in insurance expenses related to investments in tax credit structures with a corresponding benefit to income tax expense.
"We had a total of $4.8 million of expense that was unique to the quarter including $1.9 million of legal expense associated with a new team onboarding, $2.2 million of insurance expense on tax credit purchases with corresponding benefit to income tax expense, and $0.7 million of stock compensation and benefit expense. Additionally we had $2.2 million of higher commercial lease depreciation driven by higher volume which came with corresponding revenues. Even with these costs and investments we continue to make in our future our efficiency ratio remained very strong," stated Customers Bancorp CFO Mark McCollom.
Non-interest expenses totaled $117.3 million in Q4 2025, an increase of $6.9 million compared to Q4 2024. The increase was primarily attributable to increases of $4.6 million in salaries and employee benefits and $2.7 million in commercial lease depreciation associated with the Bank's continued growth, and within other non-interest expense of $2.7 million in provision for credit losses on unfunded lending commitments and $2.2 million in insurance expenses related to investments in tax credit structures with a corresponding benefit to income tax expense. These increases were partially offset by decreases of $2.0 million in technology, communication and bank operations primarily due to lower deposit servicing fees, fees paid to a fintech company related to a consumer installment loan origination program included within other non-interest expense, professional fees and FDIC assessments, non-income taxes and regulatory fees.
Taxes
Income tax expense decreased by $1.8 million to a provision of $22.8 million in Q4 2025 from $24.6 million in Q3 2025 primarily due to lower pre-tax income, and increased by $13.9 million from $8.9 million in Q4 2024 primarily due to higher pre-tax income, partially offset by a lower increase of unrecognized benefits in Q4 2025 as compared to Q4 2024. The effective tax rate was 23.4% for Q4 2025.
5

Outlook
"We were very pleased with our fourth quarter and full year results and remain focused on executing in those areas which differentiate us from our peers. We believe that truly exceptional service, sophisticated product offerings, recruitment of top talent, exceptional payment capabilities, and a single point of contact service model will deliver sustainable long-term growth.
As we look forward to 2026 our priorities will evolve but broadly remain unchanged. We will look to continue to deliver above industry average loan and deposit portfolio growth. We will build upon our successful team recruitment strategy, with newly recruited teams supporting our future growth. We will seek to deepen and broaden our payments capabilities building upon the incredible foundation our team has laid over the past two years. And we will target increasing our utilization of AI and automation technologies to transform our organization by providing enhanced client experiences and organizational productivity. We will seek to do this while maintaining a strong capital base, liquidity, and credit quality.
For 2026 we are targeting loan growth of 8% to 12% and deposit growth of 8% to 12%, resulting in net interest income growing to $800 to $830 million. We project non-interest expenses of $440 to $460 million as we continue to make investments in our future, largely in people and technology, but remain focused on driving positive operating leverage even with these investments. For capital, we are targeting CET1 of 11.5% to 12.5% and expect a tax rate of 23% to 25%.
We believe we are incredibly well positioned to continue to improve market share, winning new client relationships and that we have the right strategy, the right team, and a client-centric culture to achieve our goals in 2026 and beyond," concluded Sam Sidhu.
6

Webcast
Date: Friday, January 23, 2026
Time: 9:00 AM EST
The live audio webcast, presentation slides, and earnings press release will be made available at https://www.customersbank.com and at the Customers Bancorp 4th Quarter Earnings Webcast.
You may submit questions in advance of the live webcast by emailing our Head of Corporate Communications, Jordan Baucum at [email protected].
The webcast will be archived for viewing on the Customers Bank Investor Relations page and available beginning approximately two hours after the conclusion of the live event.
Institutional Background
Customers Bancorp, Inc. (NYSE:CUBI) is one of the nation's top-performing banking companies with over $24 billion in assets making it one of the 80 largest bank holding companies in the U.S. Customers Bank's commercial and consumer clients benefit from a full suite of technology-enabled tailored product experiences delivered by best-in-class customer service distinguished by a Single Point of Contact approach. In addition to traditional lines such as C&I, commercial real estate, and residential and personal lending, Customers Bank also provides a number of national corporate banking services to clients in businesses including: fund finance, venture banking, healthcare, mortgage finance, and equipment finance. Major accolades include:
•Named a Top 10 Performing Bank by American Banker for five consecutive years (2021-2025), including the #1 spot in 2024 among midsize banks ($10B to $50B in assets)
•No. 72 out of the 100 largest publicly traded banks in 2025 Forbes Best Banks list
•Net Promoter Score of 81 compared to industry average of 41
A member of the Federal Reserve System with deposits insured by the Federal Deposit Insurance Corporation, Customers Bank is an equal opportunity lender. Learn more: www.customersbank.com.
"Safe Harbor" Statement
In addition to historical information, this press release may contain "forward-looking statements" within the meaning of the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements include statements with respect to Customers Bancorp, Inc.'s strategies, goals, beliefs, expectations, estimates, intentions, capital raising efforts, financial condition and results of operations, future performance and business. Statements preceded by, followed by, or that include the words "may," "could," "should," "pro forma," "looking forward," "would," "believe," "expect," "anticipate," "estimate," "intend," "plan," "project," or similar expressions generally indicate a forward-looking statement. These forward-looking statements involve risks and uncertainties that are subject to change based on various important factors (some of which, in whole or in part, are beyond Customers Bancorp, Inc.'s control). Numerous competitive, economic, regulatory, legal and technological events and factors, among others, could cause Customers Bancorp, Inc.'s financial performance to differ materially from the goals, plans, objectives, intentions and expectations expressed in such forward-looking statements, including: a continuation of the recent turmoil in the banking industry, responsive measures taken by us and regulatory authorities to mitigate and manage related risks, regulatory actions taken that address related issues and the costs and obligations associated therewith, such as the FDIC special assessments; the potential for negative consequences resulting from regulatory violations, investigations and examinations, including potential supervisory actions, the assessment of fines and penalties, the imposition of sanctions, the need to undertake remedial actions and possible damage to our reputation; effects of competition on deposit rates and growth, loan rates and growth and net interest margin; failure to identify and adequately and promptly address cybersecurity risks, including data breaches and cyberattacks; public health crises and pandemics and their effects on the economic and business environments in which we operate; geopolitical conditions, including acts or threats of terrorism, actions taken by the United States or other governments in response to acts or
7

threats of terrorism and military conflicts, including the war between Russia and Ukraine and ongoing conflict in the Middle East or South America, which could impact economic conditions in the United States; the impact that changes in the economy have on the performance of our loan and lease portfolio, the market value of our investment securities, the demand for our products and services and the availability of sources of funding; the effects of actions by the federal government, including the Board of Governors of the Federal Reserve System and other government agencies, that affect market interest rates and the money supply; actions that we and our customers take in response to these developments and the effects such actions have on our operations, products, services and customer relationships; higher inflation and its impacts; the effects of changes in U.S. trade policies, including the imposition of tariffs and retaliatory tariffs on its trading partners; and the effects of any changes in accounting standards or policies. Customers Bancorp, Inc. cautions that the foregoing factors are not exclusive, and neither such factors nor any such forward-looking statement takes into account the impact of any future events. All forward-looking statements and information set forth herein are based on management's current beliefs and assumptions as of the date hereof and speak only as of the date they are made. For a more complete discussion of the assumptions, risks and uncertainties related to our business, you are encouraged to review Customers Bancorp, Inc.'s filings with the Securities and Exchange Commission, including its most recent annual report on Form 10-K for the year ended December 31, 2024, subsequently filed quarterly reports on Form 10-Q and current reports on Form 8-K, including any amendments thereto, that update or provide information in addition to the information included in the Form 10-K and Form 10-Q filings, if any. Customers Bancorp, Inc. does not undertake to update any forward-looking statement whether written or oral, that may be made from time to time by Customers Bancorp, Inc. or by or on behalf of Customers Bank, except as may be required under applicable law.
8

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
FINANCIAL HIGHLIGHTS - UNAUDITED
(Dollars in thousands, except per share data)
Q4 Q3 Q2 Q1 Q4 Twelve Months Ended December 31,
2025 2025 2025 2025 2024 2025 2024
GAAP Profitability Metrics:
Net income available to common shareholders
$ 70,088 $ 73,726 $ 55,846 $ 9,523 $ 23,266 $ 209,183 $ 166,429
Per share amounts:
Earnings per share - diluted $ 1.98 $ 2.20 $ 1.73 $ 0.29 $ 0.71 $ 6.26 $ 5.09
Book value per common share
$ 61.87 $ 59.83 $ 56.36 $ 54.85 $ 54.20 $ 61.87 $ 54.20
Return on average assets ("ROAA")
1.20 % 1.26 % 1.09 % 0.23 % 0.48 % 0.96 % 0.85 %
Return on average common equity ("ROCE")
13.28 % 15.57 % 12.79 % 2.23 % 5.50 % 11.22 % 10.36 %
Net interest margin, tax equivalent 3.40 % 3.46 % 3.27 % 3.13 % 3.11 % 3.32 % 3.15 %
Efficiency ratio 49.52 % 45.39 % 51.23 % 52.94 % 56.86 % 49.59 % 56.21 %
Non-GAAP Profitability Metrics (1):
Core earnings $ 72,851 $ 73,473 $ 58,147 $ 50,002 $ 44,168 $ 254,473 $ 183,105
Per share amounts:
Core earnings per share - diluted $ 2.06 $ 2.20 $ 1.80 $ 1.54 $ 1.36 $ 7.61 $ 5.60
Tangible book value per common share
$ 61.77 $ 59.72 $ 56.24 $ 54.74 $ 54.08 $ 61.77 $ 54.08
Core ROAA 1.19 % 1.25 % 1.10 % 0.97 % 0.86 % 1.13 % 0.92 %
Core ROCE 13.81 % 15.52 % 13.32 % 11.72 % 10.44 % 13.65 % 11.40 %
Core efficiency ratio 49.52 % 45.40 % 51.56 % 52.69 % 56.12 % 49.62 % 56.25 %
Balance Sheet Trends:
Total assets
$ 24,895,868 $ 24,260,163 $ 22,550,800 $ 22,423,044 $ 22,308,241 $ 24,895,868 $ 22,308,241
Total cash and investment securities
$ 7,078,243 $ 6,997,783 $ 6,234,043 $ 6,424,406 $ 6,797,562 $ 7,078,243 $ 6,797,562
Total loans and leases
$ 16,782,516 $ 16,303,147 $ 15,412,400 $ 15,097,968 $ 14,653,556 $ 16,782,516 $ 14,653,556
Non-interest bearing demand deposits
$ 6,303,748 $ 6,380,879 $ 5,481,065 $ 5,552,605 $ 5,608,288 $ 6,303,748 $ 5,608,288
Total deposits
$ 20,778,704 $ 20,405,023 $ 18,976,018 $ 18,932,925 $ 18,846,461 $ 20,778,704 $ 18,846,461
Asset Quality:
Net charge-offs $ 13,749 $ 15,371 $ 13,115 $ 17,144 $ 14,612 $ 59,379 $ 68,335
Annualized net charge-offs to average total loans and leases 0.33 % 0.39 % 0.35 % 0.48 % 0.41 % 0.38 % 0.50 %
Nonaccrual / non-performing loans ("NPLs")
$ 43,688 $ 28,421 $ 28,443 $ 43,513 $ 43,275 $ 43,688 $ 43,275
NPLs to total loans and leases
0.26 % 0.17 % 0.18 % 0.29 % 0.30 % 0.26 % 0.30 %
Reserves to NPLs
356.29 % 534.14 % 518.29 % 324.22 % 316.06 % 356.29 % 316.06 %
Non-performing assets ("NPAs")
$ 72,344 $ 61,057 $ 60,778 $ 57,960 $ 55,807 $ 72,344 $ 55,807
NPAs to total assets
0.29 % 0.25 % 0.27 % 0.26 % 0.25 % 0.29 % 0.25 %

9

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
FINANCIAL HIGHLIGHTS - UNAUDITED (CONTINUED)
(Dollars in thousands, except per share data)
Q4 Q3 Q2 Q1 Q4 Twelve Months Ended December 31,
2025 2025 2025 2025 2024 2025 2024
Capital Metrics:
Common equity to total assets
8.5 % 8.4 % 7.9 % 7.7 % 7.6 % 8.5 % 7.6 %
Tangible common equity to tangible assets (1)
8.5 % 8.4 % 7.9 % 7.7 % 7.6 % 8.5 % 7.6 %
Common equity Tier 1 capital ratio (2)
13.0 % 13.00 % 12.05 % 11.72 % 12.09 % 13.0 % 12.09 %
Total risk based capital ratio (2)
15.4 % 15.35 % 14.49 % 14.61 % 14.88 % 15.4 % 14.88 %
Customers Bank Capital Ratios (2):
Common equity Tier 1 capital to risk-weighted assets 13.3 % 13.22 % 13.00 % 12.40 % 12.96 % 13.3 % 12.96 %
Total capital to risk-weighted assets 14.6 % 14.60 % 14.43 % 13.92 % 14.34 % 14.6 % 14.34 %
Tier 1 capital to average assets (leverage ratio) 8.9 % 8.84 % 8.86 % 8.43 % 8.65 % 8.9 % 8.65 %
Share amounts:
Average shares outstanding - basic 34,170,777 32,340,813 31,585,390 31,447,623 31,346,920 32,393,487 31,509,179
Average shares outstanding - diluted 35,396,324 33,460,055 32,374,061 32,490,572 32,557,621 33,438,296 32,719,134
Shares outstanding
34,191,223 34,163,506 31,606,934 31,479,132 31,346,507 34,191,223 31,346,507
(1) Customers' reasons for the use of these non-GAAP measures and a detailed reconciliation between the non-GAAP measures and the comparable GAAP amounts are included at the end of this document.
(2) Regulatory capital ratios are estimated for Q4 2025 and actual for the remaining periods. In accordance with regulatory capital rules, Customers elected to apply the CECL capital transition provisions which delayed the effects of CECL on regulatory capital for two years until January 1, 2022, followed by a three-year transition period. The cumulative CECL capital transition impact as of December 31, 2021 which amounted to $61.6 million was phased in at 25% per year beginning on January 1, 2022 through December 31, 2024. As of December 31, 2025, our regulatory capital ratios reflected the full effect of CECL on regulatory capital.

10

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF OPERATIONS - UNAUDITED
(Dollars in thousands, except per share data) Twelve Months Ended
Q4 Q3 Q2 Q1 Q4 December 31,
2025 2025 2025 2025 2024 2025 2024
Interest income:
Loans and leases $ 274,752 $ 272,131 $ 246,869 $ 231,008 $ 230,534 $ 1,024,760 $ 901,457
Investment securities 31,979 36,091 37,381 34,339 39,638 139,790 180,291
Interest earning deposits 44,862 49,639 39,972 42,914 48,147 177,387 190,842
Loans held for sale 1,432 1,589 1,806 4,761 9,447 9,588 46,073
Other 2,173 2,029 1,973 1,887 2,140 8,062 9,171
Total interest income 355,198 361,479 328,001 314,909 329,906 1,359,587 1,327,834
Interest expense:
Deposits 131,797 141,983 134,045 131,308 144,974 539,133 603,312
FHLB advances 14,490 12,945 12,717 11,801 12,595 51,953 52,107
Subordinated debt 3,355 3,251 3,229 3,212 3,349 13,047 12,309
Other borrowings 1,128 1,388 1,307 1,142 1,167 4,965 5,702
Total interest expense 150,770 159,567 151,298 147,463 162,085 609,098 673,430
Net interest income 204,428 201,912 176,703 167,446 167,821 750,489 654,404
Provision for credit losses 22,337 26,543 20,781 28,297 21,194 97,958 73,451
Net interest income after provision for credit losses 182,091 175,369 155,922 139,149 146,627 652,531 580,953
Non-interest income:
Commercial lease income 14,186 11,536 11,056 10,668 10,604 47,446 40,662
Loan fees 7,420 11,443 9,106 7,235 8,639 35,204 27,163
Bank-owned life insurance 2,189 2,165 2,249 4,660 2,125 11,263 9,442
Mortgage finance transactional fees 1,339 1,298 1,175 933 1,010 4,745 4,101
Net gain (loss) on sale of loans and leases (62) - - 2 (852) (60) (15,628)
Net gain (loss) on sale of investment securities (27) 186 (1,797) - (26,260) (1,638) (27,009)
Impairment loss on debt securities - - - (51,319) - (51,319) -
Unrealized gain on equity method investments - - - - 389 - 11,430
Other 7,471 3,563 7,817 3,331 3,954 22,182 10,273
Total non-interest income (loss) 32,516 30,191 29,606 (24,490) (391) 67,823 60,434
Non-interest expense:
Salaries and employee benefits 51,744 48,723 45,848 42,674 47,147 188,989 175,836
Technology, communication and bank operations 11,388 10,415 10,382 11,312 13,435 43,497 65,154
Commercial lease depreciation 11,668 9,463 8,743 8,463 8,933 38,337 32,543
Professional services 12,390 12,281 13,850 11,857 13,473 50,378 34,978
Loan servicing 4,050 4,167 4,053 4,630 4,584 16,900 15,909
Occupancy 4,291 4,370 3,551 3,412 3,335 15,624 11,789
FDIC assessments, non-income taxes and regulatory fees 9,023 8,505 11,906 11,750 10,077 41,184 41,684
Advertising and promotion 812 636 461 528 1,645 2,437 4,489
Other 11,943 6,657 7,832 8,145 7,746 34,577 34,632
Total non-interest expense 117,309 105,217 106,626 102,771 110,375 431,923 417,014
Income before income tax expense (benefit) 97,298 100,343 78,902 11,888 35,861 288,431 224,373
Income tax expense (benefit) 22,806 24,598 17,963 (1,024) 8,946 64,343 42,904
Net income 74,492 75,745 60,939 12,912 26,915 224,088 181,469
Preferred stock dividends 1,605 2,019 3,185 3,389 3,649 10,198 15,040
Loss on redemption of preferred stock 2,799 - 1,908 - - 4,707 -
Net income available to common shareholders $ 70,088 $ 73,726 $ 55,846 $ 9,523 $ 23,266 $ 209,183 $ 166,429
Basic earnings per common share $ 2.05 $ 2.28 $ 1.77 $ 0.30 $ 0.74 $ 6.46 $ 5.28
Diluted earnings per common share 1.98 2.20 1.73 0.29 0.71 6.26 5.09
11

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEET - UNAUDITED
(Dollars in thousands)
December 31, September 30, June 30, March 31, December 31,
2025 2025 2025 2025 2024
ASSETS
Cash and due from banks $ 62,051 $ 57,951 $ 72,986 $ 62,146 $ 56,787
Interest earning deposits 4,349,412 4,127,688 3,430,525 3,366,544 3,729,144
Cash and cash equivalents 4,411,463 4,185,639 3,503,511 3,428,690 3,785,931
Investment securities, at fair value 1,937,646 2,010,820 1,877,406 2,057,555 2,019,694
Investment securities held to maturity 729,134 801,324 853,126 938,161 991,937
Loans held for sale 26,102 30,897 32,963 37,529 204,794
Loans and leases receivable 15,041,340 14,673,636 13,719,829 13,555,820 13,127,634
Loans receivable, mortgage finance, at fair value 1,612,997 1,486,978 1,536,254 1,366,460 1,321,128
Loans receivable, installment, at fair value 102,077 111,636 123,354 138,159 -
Allowance for credit losses on loans and leases (155,656) (151,809) (147,418) (141,076) (136,775)
Total loans and leases receivable, net of allowance for credit losses on loans and leases 16,600,758 16,120,441 15,232,019 14,919,363 14,311,987
FHLB, Federal Reserve Bank, and other restricted stock 110,411 103,290 100,590 96,758 96,214
Accrued interest receivable 103,626 106,379 101,481 105,800 108,351
Bank premises and equipment, net 16,745 15,340 5,978 6,653 6,668
Bank-owned life insurance 305,503 303,212 300,747 298,551 297,641
Other real estate owned 12,432 12,432 12,306 - -
Goodwill and other intangibles 3,629 3,629 3,629 3,629 3,629
Other assets 638,419 566,760 527,044 530,355 481,395
Total assets $ 24,895,868 $ 24,260,163 $ 22,550,800 $ 22,423,044 $ 22,308,241
LIABILITIES AND SHAREHOLDERS' EQUITY
Demand, non-interest bearing deposits $ 6,303,748 $ 6,380,879 $ 5,481,065 $ 5,552,605 $ 5,608,288
Interest bearing deposits 14,474,956 14,024,144 13,494,953 13,380,320 13,238,173
Total deposits 20,778,704 20,405,023 18,976,018 18,932,925 18,846,461
FHLB advances 1,325,068 1,195,437 1,195,377 1,133,456 1,128,352
Other borrowings 99,208 99,173 99,138 99,103 99,068
Subordinated debt 281,147 182,718 182,649 182,579 182,509
Accrued interest payable and other liabilities 296,224 251,753 234,060 210,421 215,168
Total liabilities 22,780,351 22,134,104 20,687,242 20,558,484 20,471,558
Preferred stock - 82,201 82,201 137,794 137,794
Common stock 36,189 36,161 36,123 35,995 35,758
Additional paid in capital 666,756 662,252 572,473 570,172 575,333
Retained earnings 1,535,194 1,465,106 1,391,380 1,335,534 1,326,011
Accumulated other comprehensive income (loss), net (54,050) (51,089) (71,325) (67,641) (96,560)
Treasury stock, at cost (68,572) (68,572) (147,294) (147,294) (141,653)
Total shareholders' equity 2,115,517 2,126,059 1,863,558 1,864,560 1,836,683
Total liabilities and shareholders' equity $ 24,895,868 $ 24,260,163 $ 22,550,800 $ 22,423,044 $ 22,308,241

12

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
AVERAGE BALANCE SHEET / NET INTEREST MARGIN - UNAUDITED
(Dollars in thousands)
Three Months Ended
December 31, 2025 September 30, 2025 December 31, 2024
Average Balance Interest Income or Expense
Average Yield or Cost (%)
Average Balance Interest Income or Expense Average Yield or Cost (%) Average Balance Interest Income or Expense Average Yield or Cost (%)
Assets
Interest earning deposits $ 4,421,242 $ 44,862 4.03% $ 4,409,220 $ 49,639 4.47% $ 3,973,262 $ 48,147 4.82%
Investment securities (1)
2,849,764 31,979 4.45% 2,931,351 36,091 4.88% 3,392,850 39,638 4.65%
Loans and leases:
Commercial & industrial:
Specialized lending loans and leases (2)
7,775,247 139,552 7.12% 7,317,299 136,652 7.41% 6,022,062 121,818 8.05%
Other commercial & industrial loans (2)
1,477,351 32,320 8.68% 1,492,155 35,475 9.43% 1,529,478 25,514 6.64%
Mortgage finance loans 1,536,265 17,862 4.61% 1,478,871 18,454 4.95% 1,316,884 16,704 5.05%
Multifamily loans 2,445,945 27,990 4.54% 2,306,373 25,931 4.46% 2,162,825 22,400 4.12%
Non-owner occupied commercial real estate loans 1,784,838 26,635 5.92% 1,635,937 24,148 5.86% 1,491,170 21,770 5.81%
Residential mortgages 541,091 6,392 4.69% 551,436 6,647 4.78% 535,833 6,301 4.68%
Installment loans 945,697 25,433 10.67% 938,890 26,413 11.16% 1,023,569 25,474 9.90%
Total loans and leases (3)
16,506,434 276,184 6.64% 15,720,961 273,720 6.91% 14,081,821 239,981 6.78%
Other interest-earning assets 153,480 2,173 5.62% 140,011 2,029 5.75% 122,784 2,140 6.93%
Total interest-earning assets 23,930,920 355,198 5.89% 23,201,543 361,479 6.19% 21,570,717 329,906 6.09%
Non-interest-earning assets 790,453 729,180 609,253
Total assets $ 24,721,373 $ 23,930,723 $ 22,179,970
Liabilities
Interest checking accounts $ 4,889,245 $ 42,168 3.42% $ 4,983,168 $ 48,105 3.83% $ 5,597,302 $ 57,268 4.07%
Money market deposit accounts 4,421,276 40,387 3.62% 4,360,446 42,980 3.91% 3,974,776 42,492 4.25%
Other savings accounts 1,562,768 14,384 3.65% 1,485,652 14,724 3.93% 1,258,018 12,939 4.09%
Certificates of deposit 3,152,637 34,858 4.39% 3,108,831 36,174 4.62% 2,612,246 32,275 4.92%
Total interest-bearing deposits (4)
14,025,926 131,797 3.73% 13,938,097 141,983 4.04% 13,442,342 144,974 4.29%
Borrowings 1,666,006 18,973 4.52% 1,429,981 17,584 4.88% 1,364,138 17,111 4.99%
Total interest-bearing liabilities 15,691,932 150,770 3.81% 15,368,078 159,567 4.12% 14,806,480 162,085 4.36%
Non-interest-bearing deposits (4)
6,599,095 6,362,360 5,346,912
Total deposits and borrowings 22,291,027 2.68% 21,730,438 2.91% 20,153,392 3.20%
Other non-interest-bearing liabilities 269,824 239,969 204,947
Total liabilities 22,560,851 21,970,407 20,358,339
Shareholders' equity 2,160,522 1,960,316 1,821,631
Total liabilities and shareholders' equity $ 24,721,373 $ 23,930,723 $ 22,179,970
Net interest income 204,428 201,912 167,821
Tax-equivalent adjustment 348 360 377
Net interest earnings $ 204,776 $ 202,272 $ 168,198
Interest spread 3.21% 3.27% 2.89%
Net interest margin 3.39% 3.46% 3.10%
Net interest margin tax equivalent (5)
3.40% 3.46% 3.11%
(1) For presentation in this table, average balances and the corresponding average yields for investment securities are based upon historical cost, adjusted for amortization of premiums and accretion of discounts.
(2) Includes owner occupied commercial real estate loans.
(3) Includes non-accrual loans, the effect of which is to reduce the yield earned on loans and leases, and deferred loan fees.
(4) Total costs of deposits (including interest bearing and non-interest bearing) were 2.54%, 2.77% and 3.07% for the three months ended December 31, 2025, September 30, 2025 and December 31, 2024, respectively.
(5) Tax-equivalent basis, using an estimated marginal tax rate of 26% for the three months ended December 31, 2025, September 30, 2025 and December 31, 2024, presented to approximate interest income as a taxable asset.
13

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
AVERAGE BALANCE SHEET / NET INTEREST MARGIN - UNAUDITED (CONTINUED)
(Dollars in thousands)
Twelve Months Ended
December 31, 2025 December 31, 2024
Average Balance
Interest Income or Expense Average Yield or Cost (%) Average Balance Interest Income or Expense Average Yield or Cost (%)
Assets
Interest earning deposits $ 4,065,804 $ 177,387 4.36% $ 3,597,260 $ 190,842 5.31%
Investment securities (1)
2,942,386 139,790 4.75% 3,650,320 180,291 4.94%
Loans and leases:
Commercial & industrial:
Specialized lending loans and leases (2)
7,092,259 524,009 7.39% 5,637,189 483,052 8.57%
Other commercial & industrial loans (2)
1,499,021 117,590 7.84% 1,564,167 102,001 6.52%
Mortgage finance loans 1,443,183 69,417 4.81% 1,192,827 62,344 5.23%
Multifamily loans 2,336,288 102,866 4.40% 2,116,168 86,263 4.08%
Non-owner occupied commercial real estate loans 1,638,695 95,350 5.82% 1,412,201 83,484 5.91%
Residential mortgages 540,097 25,611 4.74% 526,133 24,046 4.57%
Installment loans 925,745 99,505 10.75% 1,104,470 106,340 9.63%
Total loans and leases (3)
15,475,288 1,034,348 6.68% 13,553,155 947,530 6.99%
Other interest-earning assets 138,851 8,062 5.81% 114,983 9,171 7.98%
Total interest-earning assets 22,622,329 1,359,587 6.01% 20,915,718 1,327,834 6.35%
Non-interest-earning assets 718,415 518,472
Total assets $ 23,340,744 $ 21,434,190
Liabilities
Interest checking accounts $ 5,040,107 $ 187,421 3.72% $ 5,660,890 $ 248,400 4.39%
Money market deposit accounts 4,202,317 161,531 3.84% 3,559,362 159,598 4.48%
Other savings accounts 1,382,787 52,566 3.80% 1,595,357 73,947 4.64%
Certificates of deposit 2,967,454 137,615 4.64% 2,434,622 121,367 4.99%
Total interest-bearing deposits (4)
13,592,665 539,133 3.97% 13,250,231 603,312 4.55%
Borrowings 1,465,852 69,965 4.77% 1,414,583 70,118 4.96%
Total interest-bearing liabilities 15,058,517 609,098 4.04% 14,664,814 673,430 4.59%
Non-interest-bearing deposits (4)
6,069,665 4,807,647
Total deposits and borrowings 21,128,182 2.88% 19,472,461 3.46%
Other non-interest-bearing liabilities 244,480 217,172
Total liabilities 21,372,662 19,689,633
Shareholders' equity 1,968,082 1,744,557
Total liabilities and shareholders' equity $ 23,340,744 $ 21,434,190
Net interest income 750,489 654,404
Tax-equivalent adjustment 1,437 1,556
Net interest earnings $ 751,926 $ 655,960
Interest spread 3.13% 2.89%
Net interest margin 3.32% 3.14%
Net interest margin tax equivalent (5)
3.32% 3.15%
(1) For presentation in this table, average balances and the corresponding average yields for investment securities are based upon historical cost, adjusted for amortization of premiums and accretion of discounts.
(2) Includes owner occupied commercial real estate loans.
(3) Includes non-accrual loans, the effect of which is to reduce the yield earned on loans and leases, and deferred loan fees.
(4) Total costs of deposits (including interest bearing and non-interest bearing) were 2.74% and 3.34% for the twelve months ended December 31, 2025 and 2024, respectively.
(5) Tax-equivalent basis, using an estimated marginal tax rate of 26% for the twelve months ended December 31, 2025 and 2024, presented to approximate interest income as a taxable asset.
14

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
PERIOD END LOAN AND LEASE COMPOSITION - UNAUDITED
(Dollars in thousands)
December 31, September 30, June 30, March 31, December 31,
2025 2025 2025 2025 2024
Loans and leases held for investment
Commercial:
Commercial & industrial:
Specialized lending $ 7,090,087 $ 7,083,620 $ 6,454,661 $ 6,070,093 $ 5,842,420
Other commercial & industrial
1,033,704 1,056,173 1,037,684 1,062,933 1,062,631
Mortgage finance
1,700,380 1,577,038 1,625,764 1,477,896 1,440,847
Multifamily 2,490,336 2,356,590 2,247,282 2,322,123 2,252,246
Commercial real estate owner occupied 1,135,119 1,058,741 1,065,006 1,139,126 1,100,944
Commercial real estate non-owner occupied 1,738,821 1,582,332 1,497,385 1,438,906 1,359,130
Construction 162,966 123,290 98,626 154,647 147,209
Total commercial loans and leases 15,351,413 14,837,784 14,026,408 13,665,724 13,205,427
Consumer:
Residential 497,567 514,544 520,570 496,772 496,559
Manufactured housing 27,452 28,749 30,287 31,775 33,123
Installment:
Personal 581,340 570,768 457,728 493,276 463,854
Other 298,642 320,405 344,444 372,892 249,799
Total installment loans 879,982 891,173 802,172 866,168 713,653
Total consumer loans 1,405,001 1,434,466 1,353,029 1,394,715 1,243,335
Total loans and leases held for investment $ 16,756,414 $ 16,272,250 $ 15,379,437 $ 15,060,439 $ 14,448,762
Loans held for sale
Commercial:
Commercial real estate non-owner occupied $ - $ 4,700 $ - $ - $ -
Total commercial loans and leases - 4,700 - - -
Consumer:
Residential 1,851 2,229 5,180 1,465 1,836
Installment:
Personal 23,357 23,728 27,682 36,000 40,903
Other 894 240 101 64 162,055
Total installment loans 24,251 23,968 27,783 36,064 202,958
Total consumer loans 26,102 26,197 32,963 37,529 204,794
Total loans held for sale $ 26,102 $ 30,897 $ 32,963 $ 37,529 $ 204,794
Total loans and leases portfolio $ 16,782,516 $ 16,303,147 $ 15,412,400 $ 15,097,968 $ 14,653,556

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
PERIOD END DEPOSIT COMPOSITION - UNAUDITED
(Dollars in thousands)
December 31, September 30, June 30, March 31, December 31,
2025 2025 2025 2025 2024
Demand, non-interest bearing $ 6,303,748 $ 6,380,879 $ 5,481,065 $ 5,552,605 $ 5,608,288
Demand, interest bearing 5,049,151 5,050,437 4,912,839 5,137,961 5,553,698
Total demand deposits 11,352,899 11,431,316 10,393,904 10,690,566 11,161,986
Savings 1,731,010 1,554,533 1,375,072 1,327,854 1,131,819
Money market 4,398,827 4,339,371 4,206,516 4,057,458 3,844,451
Time deposits 3,295,968 3,079,803 3,000,526 2,857,047 2,708,205
Total deposits $ 20,778,704 $ 20,405,023 $ 18,976,018 $ 18,932,925 $ 18,846,461

15


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
ASSET QUALITY - UNAUDITED
(Dollars in thousands)
As of December 31, 2025 As of September 30, 2025 As of December 31, 2024
Loan type Total loans Allowance for credit losses Total reserves to total loans Total loans Allowance for credit losses Total reserves to total loans Total loans Allowance for credit losses Total reserves to total loans
Commercial:
Commercial & industrial, including specialized lending
$ 8,211,174 $ 37,683 0.46 % $ 8,229,853 $ 34,395 0.42 % $ 7,024,770 $ 29,379 0.42 %
Multifamily 2,490,336 19,333 0.78 % 2,356,590 19,973 0.85 % 2,252,246 18,511 0.82 %
Commercial real estate owner occupied 1,135,119 10,431 0.92 % 1,058,741 10,991 1.04 % 1,100,944 10,755 0.98 %
Commercial real estate non-owner occupied 1,738,821 18,928 1.09 % 1,582,332 19,784 1.25 % 1,359,130 17,405 1.28 %
Construction 162,966 2,225 1.37 % 123,290 1,978 1.60 % 147,209 1,250 0.85 %
Total commercial loans and leases receivable 13,738,416 88,600 0.64 % 13,350,806 87,121 0.65 % 11,884,299 77,300 0.65 %
Consumer:
Residential 497,567 6,499 1.31 % 514,544 6,345 1.23 % 496,559 5,968 1.20 %
Manufactured housing 27,452 3,391 12.35 % 28,749 3,508 12.20 % 33,123 3,829 11.56 %
Installment 777,905 57,166 7.35 % 779,537 54,835 7.03 % 713,653 49,678 6.96 %
Total consumer loans receivable 1,302,924 67,056 5.15 % 1,322,830 64,688 4.89 % 1,243,335 59,475 4.78 %
Loans and leases receivable held for investment
15,041,340 155,656 1.03 % 14,673,636 151,809 1.03 % 13,127,634 136,775 1.04 %
Loans receivable, mortgage finance, at fair value 1,612,997 - - % 1,486,978 - - % 1,321,128 - - %
Loans receivable, installment, at fair value 102,077 - - % 111,636 - - % - - - %
Loans held for sale 26,102 - - % 30,897 - - % 204,794 - - %
Total loans and leases portfolio $ 16,782,516 $ 155,656 0.93 % $ 16,303,147 $ 151,809 0.93 % $ 14,653,556 $ 136,775 0.93 %
16


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
ASSET QUALITY - UNAUDITED (CONTINUED)
(Dollars in thousands)
As of December 31, 2025 As of September 30, 2025 As of December 31, 2024
Loan type Non accrual /NPLs Total NPLs to total loans Total reserves to total NPLs Non accrual /NPLs Total NPLs to total loans Total reserves to total NPLs Non accrual /NPLs Total NPLs to total loans Total reserves to total NPLs
Commercial:
Commercial & industrial, including specialized lending
$ 19,790 0.24 % 190.41 % $ 4,430 0.05 % 776.41 % $ 4,041 0.06 % 727.02 %
Multifamily 2,092 0.08 % 924.14 % - - % - % 11,834 0.53 % 156.42 %
Commercial real estate owner occupied 3,876 0.34 % 269.12 % 3,932 0.37 % 279.53 % 8,090 0.73 % 132.94 %
Commercial real estate non-owner occupied 168 0.01 % 11266.67 % - - % - % 354 0.03 % 4916.67 %
Construction - - % - % - - % - % - - % - %
Total commercial loans and leases receivable 25,926 0.19 % 341.74 % 8,362 0.06 % 1041.87 % 24,319 0.20 % 317.86 %
Consumer:
Residential 9,671 1.94 % 67.20 % 7,631 1.48 % 83.15 % 8,714 1.75 % 68.49 %
Manufactured housing 1,192 4.34 % 284.48 % 1,315 4.57 % 266.77 % 1,852 5.59 % 206.75 %
Installment 4,483 0.58 % 1275.17 % 4,225 0.54 % 1297.87 % 5,613 0.79 % 885.05 %
Total consumer loans receivable 15,346 1.18 % 436.96 % 13,171 1.00 % 491.14 % 16,179 1.30 % 367.61 %
Loans and leases receivable 41,272 0.27 % 377.15 % 21,533 0.15 % 705.01 % 40,498 0.31 % 337.73 %
Loans receivable, mortgage finance, at fair value - - % - % - - % - % - - % - %
Loans receivable, installment, at fair value 2,137 2.09 % - % 1,872 1.68 % - % - - % - %
Loans held for sale 279 1.07 % - % 5,016 16.23 % - % 2,777 1.36 % - %
Total loans and leases portfolio $ 43,688 0.26 % 356.29 % $ 28,421 0.17 % 534.14 % $ 43,275 0.30 % 316.06 %
17


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
NET CHARGE-OFFS/(RECOVERIES) - UNAUDITED
(Dollars in thousands)
Q4 Q3 Q2 Q1 Q4 Twelve Months Ended December 31,
2025
2025
2025
2025
2024
2025 2024
Loan type
Commercial & industrial, including specialized lending $ 1,620 $ 2,180 $ 3,871 $ 3,231 $ 3,653 $ 10,902 $ 18,046
Multifamily 4,612 - - 3,834 - 8,446 4,073
Commercial real estate owner occupied (40) 335 411 16 339 722 365
Commercial real estate non-owner occupied (225) 3,073 - - 145 2,848 145
Construction - - (3) (3) - (6) (10)
Residential 16 25 (4) - (18) 37 (41)
Installment 7,766 9,758 8,840 10,066 10,493 36,430 45,757
Total net charge-offs (recoveries) from loans held for investment $ 13,749 $ 15,371 $ 13,115 $ 17,144 $ 14,612 $ 59,379 $ 68,335

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
LOANS AND LEASES RISK RATINGS - UNAUDITED
(Dollars in thousands)
December 31, September 30, June 30, March 31, December 31,
2025 2025 2025 2025 2024
Loans and leases (1) risk ratings:
Commercial loans and leases
Pass $ 13,316,507 $ 12,927,467 $ 12,047,656 $ 11,815,403 $ 11,403,930
Special Mention
216,462 187,794 174,587 189,155 175,055
Substandard
200,779 230,079 256,849 276,018 282,563
Total commercial loans and leases 13,733,748 13,345,340 12,479,092 12,280,576 11,861,548
Consumer loans
Performing 1,287,408 1,308,987 1,209,377 1,242,753 1,227,359
Non-performing 15,516 13,843 20,298 13,803 15,976
Total consumer loans 1,302,924 1,322,830 1,229,675 1,256,556 1,243,335
Loans and leases receivable (1)
$ 15,036,672 $ 14,668,170 $ 13,708,767 $ 13,537,132 $ 13,104,883
(1) Risk ratings are assigned to loans and leases held for investment, and excludes loans held for sale, loans receivable, mortgage finance, at fair value, loans receivable, installment, at fair value and eligible PPP loans that are fully guaranteed by the Small Business Administration.
18


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED
We believe that the non-GAAP measurements disclosed within this document are useful for investors, regulators, management and others to evaluate our core results of operations and financial condition relative to other financial institutions. These non-GAAP financial measures are frequently used by securities analysts, investors, and other interested parties in the evaluation of companies in our industry. These non-GAAP financial measures exclude from corresponding GAAP measures the impact of certain elements that we do not believe are representative of our ongoing financial results, which we believe enhance an overall understanding of our performance and increases comparability of our period to period results. Investors should consider our performance and financial condition as reported under GAAP and all other relevant information when assessing our performance or financial condition. The non-GAAP measures presented are not necessarily comparable to non-GAAP measures that may be presented by other financial institutions. Although non-GAAP financial measures are frequently used in the evaluation of a company, they have limitations as analytical tools and should not be considered in isolation or as a substitute for analysis of our results of operations or financial condition as reported under GAAP. Starting in Q3 2025, certain adjustments to GAAP measures were no longer included as our intention going forward is to limit these adjustments to those items of greatest significance.
The following tables present reconciliations of GAAP to non-GAAP measures disclosed within this document.

Core Earnings - Customers Bancorp
Twelve Months Ended
December 31,
Q4 2025 Q3 2025 Q2 2025 Q1 2025 Q4 2024 2025 2024
(Dollars in thousands, except per share data)
USD
Per share
USD
Per share
USD
Per share
USD
Per share
USD
Per share
USD
Per share
USD
Per share
GAAP net income to common shareholders $ 70,088 $ 1.98 $ 73,726 $ 2.20 $ 55,846 $ 1.73 $ 9,523 $ 0.29 $ 23,266 $ 0.71 $ 209,183 $ 6.26 $ 166,429 $ 5.09
Reconciling items (after tax):
Severance expense - - - - - - - - 1,198 0.04 - - 3,666 0.11
Impairment loss on debt securities - - - - - - 39,875 1.23 - - 39,875 1.19 - -
Legal settlement - - - - - - - - 157 0.00 - - 157 0.00
(Gains) losses on investment securities (36) 0.00 (253) (0.01) 1,388 0.04 (124) 0.00 20,035 0.62 975 0.03 20,331 0.62
Derivative credit valuation adjustment - - - - - - 210 0.01 (306) (0.01) 210 0.01 4 0.00
FDIC special assessment - - - - - - - - - - - - 518 0.02
Unrealized (gain) on equity method investments - - - - - - - - (292) (0.01) - - (8,608) (0.26)
Loss on redemption of preferred stock 2,799 0.08 - - 1,908 0.06 - - - - 4,707 0.14 - -
Unrealized (gain) loss on loans held for sale - - - - (223) (0.01) 518 0.02 110 0.00 295 0.01 608 0.02
Loan program termination fees - - - - (772) (0.02) - - - - (772) (0.02) - -
Core earnings $ 72,851 $ 2.06 $ 73,473 $ 2.20 $ 58,147 $ 1.80 $ 50,002 $ 1.54 $ 44,168 $ 1.36 $ 254,473 $ 7.61 $ 183,105 $ 5.60
19


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED (CONTINUED)
(Dollars in thousands, except per share data)

Core Return on Average Assets - Customers Bancorp
Twelve Months Ended
December 31,
(Dollars in thousands, except per share data) Q4 2025 Q3 2025 Q2 2025 Q1 2025 Q4 2024 2025 2024
GAAP net income $ 74,492 $ 75,745 $ 60,939 $ 12,912 $ 26,915 $ 224,088 $ 181,469
Reconciling items (after tax):
Severance expense - - - - 1,198 - 3,666
Impairment loss on debt securities - - - 39,875 - 39,875 -
Legal settlement - - - - 157 - 157
(Gains) losses on investment securities (36) (253) 1,388 (124) 20,035 975 20,331
Derivative credit valuation adjustment - - - 210 (306) 210 4
FDIC special assessment - - - - - - 518
Unrealized (gain) on equity method investments - - - - (292) - (8,608)
Unrealized (gain) loss on loans held for sale - - (223) 518 110 295 608
Loan program termination fees - - (772) - - (772) -
Core net income
$ 74,456 $ 75,492 $ 61,332 $ 53,391 $ 47,817 $ 264,671 $ 198,145
Average total assets
$ 24,721,373 $ 23,930,723 $ 22,362,989 $ 22,314,963 $ 22,179,970 $ 23,340,744 $ 21,434,190
Core return on average assets 1.19 % 1.25 % 1.10 % 0.97 % 0.86 % 1.13 % 0.92 %
Core Return on Average Common Equity - Customers Bancorp
Twelve Months Ended
December 31,
(Dollars in thousands, except per share data) Q4 2025 Q3 2025 Q2 2025 Q1 2025 Q4 2024 2025 2024
GAAP net income to common shareholders $ 70,088 $ 73,726 $ 55,846 $ 9,523 $ 23,266 $ 209,183 $ 166,429
Reconciling items (after tax):
Severance expense - - - - 1,198 - 3,666
Impairment loss on debt securities - - - 39,875 - 39,875 -
Legal settlement - - - - 157 - 157
(Gains) losses on investment securities (36) (253) 1,388 (124) 20,035 975 20,331
Derivative credit valuation adjustment - - - 210 (306) 210 4
FDIC special assessment - - - - - - 518
Unrealized (gain) on equity method investments - - - - (292) - (8,608)
Loss on redemption of preferred stock 2,799 - 1,908 - - 4,707 -
Unrealized (gain) loss on loans held for sale - - (223) 518 110 295 608
Loan program termination fees - - (772) - - (772) -
Core earnings $ 72,851 $ 73,473 $ 58,147 $ 50,002 $ 44,168 $ 254,473 $ 183,105
Average total common shareholders' equity
$ 2,093,510 $ 1,878,115 $ 1,751,037 $ 1,730,910 $ 1,683,838 $ 1,864,426 $ 1,606,764
Core return on average common equity 13.81 % 15.52 % 13.32 % 11.72 % 10.44 % 13.65 % 11.40 %

20


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED (CONTINUED)
(Dollars in thousands, except per share data)
Core Efficiency Ratio - Customers Bancorp
Twelve Months Ended
December 31,
(Dollars in thousands, except per share data) Q4 2025 Q3 2025 Q2 2025 Q1 2025 Q4 2024 2025 2024
GAAP net interest income $ 204,428 $ 201,912 $ 176,703 $ 167,446 $ 167,821 $ 750,489 $ 654,404
GAAP non-interest income (loss)
$ 32,516 $ 30,191 $ 29,606 $ (24,490) $ (391) $ 67,823 $ 60,434
(Gains) losses on investment securities (47) (334) 1,797 (160) 26,678 1,256 27,103
Derivative credit valuation adjustment - - - 270 (407) 270 (17)
Unrealized (gain) on equity method investments - - - - (389) - (11,430)
Unrealized (gain) loss on loans held for sale - - (289) 667 147 378 754
Impairment loss on debt securities - - - 51,319 - 51,319 -
Loan program termination fees - - (1,000) - - (1,000) -
Core non-interest income 32,469 29,857 30,114 27,606 25,638 120,046 76,844
Core revenue $ 236,897 $ 231,769 $ 206,817 $ 195,052 $ 193,459 $ 870,535 $ 731,248
GAAP non-interest expense $ 117,309 $ 105,217 $ 106,626 $ 102,771 $ 110,375 $ 431,923 $ 417,014
Severance expense - - - - (1,595) - (4,814)
FDIC special assessment - - - - - - (683)
Legal settlement - - - - (209) - (209)
Core non-interest expense $ 117,309 $ 105,217 $ 106,626 $ 102,771 $ 108,571 $ 431,923 $ 411,308
Core efficiency ratio (1)
49.52 % 45.40 % 51.56 % 52.69 % 56.12 % 49.62 % 56.25 %
(1) Core efficiency ratio calculated as core non-interest expense divided by core revenue.

Tangible Common Equity to Tangible Assets - Customers Bancorp
(Dollars in thousands, except per share data) Q4 2025 Q3 2025 Q2 2025 Q1 2025 Q4 2024
GAAP total shareholders' equity
$ 2,115,517 $ 2,126,059 $ 1,863,558 $ 1,864,560 $ 1,836,683
Reconciling items:
Preferred stock - (82,201) (82,201) (137,794) (137,794)
Goodwill and other intangibles (3,629) (3,629) (3,629) (3,629) (3,629)
Tangible common equity $ 2,111,888 $ 2,040,229 $ 1,777,728 $ 1,723,137 $ 1,695,260
GAAP total assets $ 24,895,868 $ 24,260,163 $ 22,550,800 $ 22,423,044 $ 22,308,241
Reconciling items:
Goodwill and other intangibles (3,629) (3,629) (3,629) (3,629) (3,629)
Tangible assets $ 24,892,239 $ 24,256,534 $ 22,547,171 $ 22,419,415 $ 22,304,612
Tangible common equity to tangible assets 8.5 % 8.4 % 7.9 % 7.7 % 7.6 %

21


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED (CONTINUED)
(Dollars in thousands, except per share data)

Tangible Book Value per Common Share - Customers Bancorp
(Dollars in thousands, except share and per share data) Q4 2025 Q3 2025 Q2 2025 Q1 2025 Q4 2024
GAAP total shareholders' equity
$ 2,115,517 $ 2,126,059 $ 1,863,558 $ 1,864,560 $ 1,836,683
Reconciling Items:
Preferred stock - (82,201) (82,201) (137,794) (137,794)
Goodwill and other intangibles (3,629) (3,629) (3,629) (3,629) (3,629)
Tangible common equity $ 2,111,888 $ 2,040,229 $ 1,777,728 $ 1,723,137 $ 1,695,260
Common shares outstanding 34,191,223 34,163,506 31,606,934 31,479,132 31,346,507
Tangible book value per common share $ 61.77 $ 59.72 $ 56.24 $ 54.74 $ 54.08
22

Customers Bancorp Inc. published this content on January 22, 2026, and is solely responsible for the information contained herein. Distributed via EDGAR on January 22, 2026 at 21:47 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]