Quarterly Report for Quarter Ending September 26, 2025 (Form 10-Q)

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS.

CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS

This Quarterly Report on Form 10-Q includes "forward-looking statements" within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended (the "Exchange Act"). We intend the forward-looking statements to be covered by the safe harbor provisions for forward-looking statements in these sections. All statements regarding our expected financial position and operating results, our business strategy, our financing plans and forecasted demographic and economic trends relating to our industry are forward-looking statements. These statements can sometimes be identified by our use of forward-looking words such as "may," "will," "anticipate," "estimate," "expect," or "intend" and similar expressions. These statements involve known and unknown risks, uncertainties and other factors that may cause our actual results, performance or achievements to be materially different from the results, performance or achievements expressed or implied by the forward-looking statements. We cannot promise you that our expectations reflected in such forward-looking statements will turn out to be correct. Factors that could impact such forward-looking statements include, among others, changes in worldwide and U.S. economic conditions that impact business confidence and the demand for our products and services, our ability to transition our capabilities to support generative artificial intelligence ("Gen A.I.")-related consulting services and solutions, our ability to effectively integrate acquisitions, including the LeewayHertz and Spend Matters acquisitions, into our operations, our ability to manage joint ventures and successfully cooperate with our joint venture partners, our ability to retain existing business, our ability to attract additional business, our ability to effectively market and sell our product offerings and other services, the timing of projects and the potential for contract cancellation by our customers, changes in expectations regarding the business consulting and information technology industries, our ability to attract and retain skilled employees, possible changes in collections of accounts receivable due to the bankruptcy or financial difficulties of our customers, risks of competition, price and margin trends, foreign currency fluctuations, the impact of the geopolitical conflict involving Russia and Ukraine and in the Middle East on our business and changes in general economic conditions, interest rates, tariffs and trade barriers and our ability to obtain additional debt financing if needed.

On July 4, 2025, the One Big Beautiful Bill Act ("OBBB") was enacted in the U.S. The OBBB includes significant provisions, such as the permanent extension of certain expiring provisions of the Tax Cuts and Jobs Act, restoration of favorable tax treatment for certain business provisions including the expensing of domestic research and development expenditures, and modifications to the international tax framework.

An additional description of our risk factors is described in Part I - Item 1A. "Risk Factors" of our Annual Report on Form 10-K for the year ended December 27, 2024.

OVERVIEW

The following Management's Discussion and Analysis ("MD&A") is intended to help the reader understand the results of operations and financial condition of Hackett. MD&A is provided as a supplement to, and should be read in conjunction with, our consolidated financial statements and the accompanying notes to our consolidated financial statements included in this Quarterly Report on Form 10-Q.

Hackett is a global IP platform-based Gen AI strategic consulting and executive advisory digital transformation firm. The Hackett Group provides dedicated expertise in Gen AI enabled enterprise transformation services across front, mid and back office areas, including its highly recognized Oracle, SAP, OneStream and Coupa implementation offerings.

In early 2024, we launched our AI assessment platform, AI XPLR which helps clients identify, evaluate and design Gen AI enablement opportunities. Using AI XPLR, our experienced professionals guide organizations to harness the power of Gen AI solutions designed to digitally transform their operations to achieve quantifiable, breakthrough results, allowing us to be key architects of our clients' Gen AI journey.

We believe Gen AI will fundamentally change the way companies operate as well as the way consulting services are sold and delivered. We believe the Gen AI platform capabilities we have developed in AI XPLR which were expanded with ZBrain, which we acquired as part of the LeewayHertz acquisition, is highly differentiating and we expect will enable us to effectively compete in this emerging and important space.

The Hackett Group has completed over 27,500 benchmarking and performance studies with major organizations. These studies are executed utilizing our Quantum Leap platform which drives our Digital Transformation Platform ("DTP" or "Hackett

DTP"). This includes the firm's benchmarking metrics, best practices repository, and best practice configuration and process flow accelerators, which enables our clients and partners to achieve digital world-class performance. We consider this, along with our recent innovations, our core Hackett Intellectual Property ("IP") which allows us to identify, design and evaluate transformation opportunities to be proprietary and key components of our Hackett Solutioning IP.

Our transformation expertise is grounded in best practices insights from benchmarking the world's leading businesses - including 97% of the Dow Jones Industrials, 90% of the Fortune 100, 70% of the DAX 40 and 51% of the FTSE 100, which inform and are delivered by our platforms.

Impact of Macroeconomic Conditions on Our Business

The level of revenue we achieve is based on our ability to deliver market leading services and solutions and to deploy skilled teams of professionals quickly. Our results of operations are affected by economic conditions, including macroeconomic conditions and levels of business confidence. Any deterioration in the current macroeconomic environment or economic downturn as a result of weak or uncertain economic conditions due to inflation, high interest rates, tariffs, national or geopolitical events or other factors impacting economic activity or business confidence could adversely affect our clients' financial condition or outlook which may reduce the clients' demand for our services.

RESULTS OF OPERATIONS

The following table sets forth, for the periods indicated, our results of operations (in thousands and unaudited):

Revenue. We are a global Company with operations in our primary markets located in the United States and Western Europe. Our revenue is denominated in multiple currencies, primarily the U.S. Dollar, British Pound and Euro, and as a result is affected by currency exchange rate fluctuations. The impact of currency fluctuations did not have a significant impact on

comparisons between the third quarter and first nine months of 2025 and the same comparable periods of 2024. In this MD&A, we discuss revenue based on geographical location of engagement team personnel.

Our Company total revenue was $73.1 million and $230.0 million during the third quarter and first nine months of 2025, respectively, as compared to $79.8 million and $234.6 million in the same periods in 2024, respectively. In the third quarter and first nine months of 2025, one customer accounted for 5% and 7%, respectively, of our Company total revenue. In the third quarter and first nine months of 2024, one customer accounted for 13% and 12%, respectively, of our Company total revenue.

Segment revenue. The Company has three reportable segments: Global Strategy & Business Transformation (Global S&BT), Oracle Solutions and SAP Solutions. Global S&BT includes S&BT Gen A.I. and Business Transformation Consulting, Benchmarking, Business Advisory Services, Intellectual Property as-a-Service (IPASS) and OneStream offerings. Oracle Solutions and SAP Solutions support the two fundamentally distinct ERP systems: Oracle and SAP.

The following table sets forth total revenue by operating segment, which includes reimbursable expenses related to project travel-related expenses passed through to a client with no associated operating margin (in thousands):

Global S&BT total revenue was $42.9 million and $130.5 million during the third quarter and first nine months of 2025, respectively, as compared to $44.1 million and $127.2 million in the same periods of 2024, respectively. The growth from our Gen AI consulting and implementation offerings in this segment was more than offset by weakness in our OneStream implementation offerings and the non-renewal of a meaningful IPaaS contract in the third quarter of 2025.

Oracle Solutions total revenue was $16.5 million and $58.4 million during the third quarter and first nine months of 2025, respectively, as compared to $22.8 million and $67.5 million in the same periods of 2024, respectively. Although activity continues to be solid, extended client decision making has continued to make the revenue replacement of a large post go live engagement at the end of last year take longer than we planned. This has adversely impacted this segment in the third quarter and first nine months of the year.

SAP Solutions total revenue was $13.7 million and $41.0 million during the third quarter and first nine months of 2025, respectively, as compared to $13.0 million and $39.9 million in the same periods of 2024, respectively. The increase in revenue during the third quarter and first nine months of 2025, as compared to the same periods in 2024, was primarily due to increased implementation services, partially offset by lower software sales in the third quarter and first nine months of 2025.

Reimbursements as a percentage of Company total revenue were 1% and 2% during the third quarter and first nine months of 2025 and 2024, respectively. Reimbursements are project travel-related expenses passed through to a client with no associated operating margin.

Cost of Service. Cost of service consists of personnel costs before reimbursable expenses, which includes salaries, benefits and incentive compensation for consultants and subcontractor fees, acquisition-related non-cash stock based compensation expense and non-cash stock based compensation expense, and reimbursable expenses which are travel and other expenses passed through to a client and are associated with projects.

Personnel costs before reimbursable expenses were $42.4 million and $140.5 million for the third quarter and first nine months of 2025, respectively, as compared to $46.4 million and $137.6 million in the same periods of 2024, respectively. The decrease in the third quarter of 2025 was primarily related to the decrease of acquisition related non-cash stock based compensation expense relating to the LeewayHertz acquisition and lower bonus accruals, partially offset by the increase in non-cash stock compensation expense related to the stock price award program. The increase in the first nine months of 2025 was primarily related to the increase in non-cash stock compensation expense related to the stock price award program and the acquisition related non-cash stock compensation expense relating to the LeewayHertz acquisition, partially offset by lower bonus accruals. Personnel costs as a percentage of total Company total revenue were 58% and 61% during the quarter and first nine months of 2025, respectively, and 58% and 59% for the same periods in 2024, respectively.

Non-cash stock based compensation expense, included in personnel costs before reimbursable expenses was $1.6 million and $11.5 million during the quarter and first nine months of 2025, respectively, as compared to $2.1 million and $5.2 million in the same periods, respectively. The increase in the first nine months of 2025 was primarily related to increased non-cash stock compensation from the stock price award program issuances (Note 7), partially offset by lower acquisition related non-cash stock compensation expense (Note 1 and Note 7).

Selling, General and Administrative Costs ("SG&A"). SG&A primarily consists of salaries, benefits and incentive compensation for the selling, marketing, administrative and executive employees, non-cash stock based compensation expense and various other overhead expenses.

SG&A costs were $21.2 million and $68.0 million, for the third quarter and first nine months of 2025, respectively, as compared to $18.7 million and $55.0 million for the same periods in 2024, respectively. This increase in the costs during the third quarter and first nine months of 2025 was primarily due to increased non-cash stock based compensation from the stock price award program issuances (Note 7). SG&A costs as a percentage of total Company revenue were 29% and 30% during the third quarter and first nine months of 2025, respectively, as compared to 23% during each of the same periods in 2024, respectively.

Non-cash stock based compensation expense, included in SG&A, was $4.3 million and $13.8 million during the third quarter and first nine months of 2025, respectively, as compared to $1.7 million and $4.1 million for the same periods in 2024, respectively. The increase in the third quarter and first nine months of 2025 primarily relates to the non-cash stock compensation expense from the stock price award program issuances (Note 7).

Amortization expense was $0.3 thousand and $0.7 thousand for the third quarter and first nine months of 2025, respectively, which was related to the intangible assets acquired in our September 2024 acquisition of LeewayHertz and May 2025 acquisition of Spend Matters. There was no intangible amortization for the same periods in 2024.

Restructuring Costs. During the third quarter of 2025, we incurred restructuring costs of $3.1 million as a result of the continued pivot of our business to Gen AI. These costs were primarily employee related costs, as the Company reduced staff to be commensurate with current market demand and the leverage of our Gen AI delivery platforms are expected to have on our service offerings.

Segment Contribution. Segment contribution consists of the revenue generated by the segment, less the direct costs of revenue and selling, general and administrative expenses that are incurred directly by the segment. Items not allocated to the segment level include corporate costs related to the administrative functions that are performed in a centralized manner and that are not attributable to a particular segment. These administrative function costs include corporate general and administrative expenses, non-cash compensation, depreciation expense, interest expense and legal settlement and related costs.

Global S&BT segment contribution was $13.2 million and $39.0 million during the third quarter and first nine months of 2025, respectively, as compared to $14.1 million and $37.0 million for the same periods in 2024, respectively. The growth from our Gen AI consulting and implementation offerings in this segment was more than offset by weakness in our OneStream implementation offerings and the non-renewal of a meaningful IPaaS in the third quarter of 2025, as mentioned above.

Oracle Solutions segment contribution was $2.7 million and $11.5 million during the third quarter and first nine months of 2025, respectively, as compared to $5.5 million and $16.2 million for the same periods in 2024, respectively. The decrease during the third quarter and first nine months of 2025 was primarily due to decreased revenue, as discussed above, partially offset by decreased incentive compensation accruals related to performance.

SAP Solutions segment contribution was $3.7 million and $11.8 million during both the third quarter and first nine months of 2025 and 2024, respectively.

Legal Settlement and Related Costs. In May 2023, Gartner, Inc. ("Gartner") filed a lawsuit seeking a preliminary injunction and damages against the Company and two ex-Gartner employees that were hired by us. On February 17, 2024, we, Gartner and the two ex-Gartner employees entered into a settlement agreement whereby we made a settlement payment of $985,000 to Gartner in exchange for a dismissal of the lawsuit and a release of all claims which is reflected in our Consolidated Statement of Operations for the year ended December 27, 2024. In addition, we incurred incremental legal costs related to the settlement which were recorded as expense in the period incurred.

Interest Expense, Net.Interest expense, net was $0.4 million and $1.0 million during the third quarter and first nine months of 2025, respectively, as compared to $0.4 million and $1.4 million in the same periods in 2024, respectively. As of September 26, 2025, we had outstanding debt of $44.0 million, excluding debt issue costs. As of September 27, 2024, we had outstanding debt of $20.0 million, excluding debt issue costs.

Income Taxes.During the third quarter and first nine months of 2025, we recorded $2.5 million and $6.1 million of income tax expense, respectively, related to certain federal, foreign and state taxes which reflected an effective tax rate of 49.3% and 45.3%, respectively. The increase in the effective tax rate is primarily due to the limitation of executive compensation deductions related to executive compensation, primarily driven by the stock price award program (Note 7). During the third quarter and first nine months of 2024, we recorded $3.8 million and $9.4 million of income tax expense, respectively, related to certain federal, foreign and state taxes which reflected an effective tax rate of 30.9% and 26.6%, respectively.

Liquidity and Capital Resources

As of September 26, 2025 and December 27, 2024, we had $13.9 million and $16.4 million, respectively, classified as cash on the consolidated balance sheets. We currently believe that available funds (including the cash on hand and funds available for borrowing under our revolving line of credit the "Credit Facility") and cash flows generated by operations will be sufficient to fund our working capital requirements, including debt payments, lease obligations and capital expenditures for at least the next twelve months and beyond. We may decide to raise additional funds in order to fund expansion, to develop new or further enhance products and services, to respond to competitive pressures, or to acquire complementary businesses or technologies. There is no assurance that additional financing would be available when needed or desired. Our cash requirements have not changed materially from those disclosed in Item 7 included in Part II of our Annual Report on Form 10-K for the year ended December 27, 2024.

The following table summarizes our cash flow activity (in thousands):

Cash Flows from Operating Activities

Net cash provided by operating activities was $21.2 million during the first nine months of 2025, as compared to $27.1 million during the same period in 2024. In 2025, the net cash provided by operating activities was primarily due to net income adjusted for non-cash items. The cash inflows were partially offset by decreases in accrued liabilities and other accruals primarily due to payments of incentive compensation liabilities and vendors and increases in prepaid expenses primarily due to the timing of payments for income taxes. In 2024, the net cash provided by operating activities was primarily due to net income adjusted for non-cash items and increases in contract liabilities, partially offset by increases in accounts receivable and contract assets, decreases in accrued liabilities and other accruals primarily due to payments of earned incentive compensation liabilities and the timing of payments for income taxes and to vendors.

Cash Flows from Investing Activities

Net cash used in investing activities was $6.6 million during the first nine months of 2025, as compared to $9.6 million during the same period in 2024. During both the third quarter and first nine months periods of 2025 and 2024, cash flows used in investing activities included investments made to the continued development of our Hackett Connect Executive Advisory member platform and continued development of our QL benchmark, DTP technologies and our Gen A.I. platforms, AI XPLR and ZBrain. In addition, cash flows used in investing activities during the third quarter of 2025 included $0.8 million of cash consideration paid for the Company's acquisition of Spend Matters.

Cash Flows from Financing Activities

Net cash used in financing activities was $17.0 million and $28.4 million during the first nine months of 2025 and 2024, respectively. The usage of cash in 2025 primarily related to the repurchase of $39.0 million of the Company's common stock and dividend payments of $9.6 million, partially offset by a net $31.0 million drawdown on our Credit Facility. The usage of cash in 2024 primarily related to the repayment of borrowings of $13.0 million related to our Credit Facility, dividend payments of $9.1 million and the repurchase of $6.9 million of the Company's common stock.

As of September 26, 2025, we had $44.0 million of outstanding borrowings under our Credit Facility, excluding deferred debt costs, leaving us with a capacity of approximately $56.0 million.