Ascension earns national recognition for excellence in patient financial communications

Ascension, one of the nation's leading nonprofit and Catholic health systems, has been recognized by the Healthcare Financial Management Association (HFMA) as a Patient Financial Communications Adopter, marking a major milestone in the organization's ongoing commitment to patient-centered care.

"This recognition affirms that operational excellence and financial discipline go hand in hand with compassionate care," said Saurabh Tripathi, CFO of Ascension. "When it comes to cost of care, Ascension is working to reduce anxiety and financial confusion for our patients with easy-to-understand communications. By strengthening how we communicate with patients about their financial responsibilities, we are building trust, improving access, and reinforcing the long-term sustainability of our Mission."

By achieving this designation, Ascension joins a select group of high-performing health systems nationwide that are setting the standard for transparency, clarity, and compassion in financial communications with patients.

"At Ascension, we believe that providing quality care includes ensuring our patients feel supported and informed throughout their entire journey, including the financial process," said James Logsdon, Chief Revenue Officer of Ascension. "This recognition validates our commitment to transparency and our Mission of serving all with dignity and respect."

This inaugural achievement highlights Ascension's ongoing dedication to surpass rigorous national standards for revenue cycle performance. This certification reflects the work and deep expertise of Ascension's industry-leading team in advancing revenue cycle excellence and patient financial communications.

Earning Adopter status is also a required prerequisite for advancing to the next phase of the HFMA MAP Award for High Performance, the industry's premier recognition for revenue cycle excellence. Ascension's achievement positions the organization to pursue this next level of distinction as it continues strengthening financial operations in service of patients and communities.

About Ascension

Ascension is one of the nation's leading non-profit and Catholic health systems, with a Mission of delivering compassionate, personalized care to all, with special attention to those most vulnerable. In FY2025, Ascension provided $2.1 billion in care of persons living in poverty and other community benefit programs. Across 15 states and the District of Columbia, Ascension's network encompasses approximately 97,000 associates, 23,100 aligned providers, 91 wholly owned or consolidated hospitals and ownership interests in 29 additional hospitals through partnerships. Ascension also operates 26 senior living facilities and a variety of other care sites offering a range of healthcare services.

About HFMA

The Healthcare Financial Management Association (HFMA) equips its more than 140,000 members to navigate a complex healthcare landscape. Finance professionals in the full range of work settings, including hospitals, health systems, physician practices and health plans, trust HFMA to provide the guidance and tools to help them lead their organizations, and the industry, forward. HFMA is a not-for-profit, nonpartisan organization that advances healthcare by collaborating with other key stakeholders to address industry challenges and providing guidance, education, practical tools and solutions, and thought leadership. We lead the financial management of healthcare.