Scheduled Telecommunications Maintenance May Impact Services in Yellowknife and Surrounding Communities

The Government of the Northwest Territories (GNWT) is advising residents of a planned telecommunications service disruption during scheduled emergency repair work by Northwestel.

The work will take place on June 25, 2026, from 12:01 a.m. to 4:00 a.m. (MST) along Highway 3. During this time, full service outages are expected, affecting phone, cellular, internet services, and 9-1-1 emergency services.

The outage is expected to impact residents in:

• Yellowknife
• Dettah
• Edzo
• Behchokǫ̀
• Whatì

Residents are reminded to call 9-1-1 first in an emergency. If you are unable to reach 9-1-1, an alternate emergency contact number will be available: 780-628-2483. This number uses a backup system and may be reachable via Wi-Fi calling or from outside the affected network.

For non-urgent health advice, call 8-1-1 to speak with a registered nurse.

If you cannot reach emergency services by phone:

• Proceed to your local RCMP detachment in person for police assistance.
• For urgent medical needs, go directly to the nearest health facility.

For more information and updates, please visit the GNWT's Public Safety page.

For media requests, please contact:

Peter Tah
Manager, Public Affairs and Communications
Department of Municipal and Community Affairs
Government of the Northwest Territories
[email protected]
(867) 767-9162 Ext: 21012