Smart Cities and Digital Services for Citizens: with CITIZY Almaviva, PA Travels Into the Future

15-12-2025

Smart City: cities are changing and so is the way individuals interact with public services. In this digital transformation journey, data integration and active participation become key elements.

Almaviva has developed CITIZY, a digital platform that helps municipalities integrate data and services, from mobility to local welfare, creating cities that are more efficient and accessible.

Part of Almaviva's GIOTTO Digital Ecosystem, CITIZY serves as driver of civic participation, providing citizen engagement, artificial intelligence, and augmented reality tools to help users report issues, propose solutions, and actively contribute to the improvement of public services, with the goal of building more connected, sustainable, and inclusive cities and communities.

Data from different urban environments are processed in real time, to support advanced analysis and strategic decision-making, enabling secure information sharing and coordinated management of local policies.

CITIZY is based on a shared data model that ensures interoperability between services and analysis of heterogeneous data within the same context of interest (e.g., the impact of pollution on residents' health).

Its multi-tenant architecture enables unified service management and the coexistence of different modules without conflicts, facilitating the integration of third-party solutions.

Find out more about the CITIZY platform.