Town of Addison launches Addison Orbit, new microtransit and paratransit for residents and visitors

April 28, 2026 (ADDISON, TX) - The Town of Addison, in partnership with public transit technology provider Via, has launched Addison Orbit to provide microtransit and paratransit services for the greater Addison community.

The new on-demand microtransit service provides shared rides across the town's 4.4 square miles - connecting residents and visitors to jobs, shopping, dining, and medical appointments.

The service runs seven days a week from 5 a.m. to midnight. Riders can book a trip through the Addison Orbit app or by calling 469-214-0940. Rides are $3 per person, with $1.50 reduced fares for riders ages 65 and older. Children under 12 ride free. $6 unlimited daily passes are available. Monthly passes are also available and offer unlimited rides for 30 days.

As part of Addison Orbit, the Town is also launching Addison Paratransit, providing eligible riders with disabilities access to trips to and from Addison in the greater Dallas area. Paratransit rides are $3.50, can be booked in advance by phone, and accept cash payment.

Riders can download the Addison Orbit app on Apple or Android devices, or visit city.ridewithvia.com/Addison for more information, including a service area map and FAQs.

Key Service Details

Addison Orbit (Microtransit)

• Daily pass: $6/day for unlimited rides

• Monthly pass: $126/month for unlimited rides; $96/month for riders 65+
• How to book: Download the Addison Orbit app or call 469-214-0940
• Service area: Town of Addison (4.4 sq. mi.) including seven regional transit connection points

Addison Paratransit

• Hours: 5 a.m. - midnight, seven days a week
• Fare: $3.50 per ride (cash accepted); personal care attendants ride free
• Eligibility: Available to riders with disabilities for trips starting or ending in Addison in the greater Dallas area
• How to book: Visit https://city.ridewithvia.com/Addison to apply online for paratransit service. Once application is approved, call 469-214-0940 to pre-book

About the Town of Addison

Located just north of downtown Dallas, the Town of Addison is a vibrant, business-friendly community known for its world-class dining, lively arts and entertainment scene, and calendar of signature events. Home to a dynamic mix of businesses, hotels, parks and public art, Addison offers a walkable, hospitality-focused environment. With a strong commitment to economic development, sustainability and community programming, Addison consistently ranks as a premier destination for visitors, residents and businesses alike.

About Via

Via is the technology backbone of a modern transportation network. We transform public transportation systems into dynamic networks, based on data and demand. Cities and transit agencies around the world adopt Via's suite of software and technology-enabled services to replace fragmented legacy systems and consolidate operations. As a result, Via lowers the cost of providing transit, improves the passenger experience, and brings more riders on board. Today, the Via platform is utilized by hundreds of cities across more than 30 countries to create public transportation systems that connect people with jobs, healthcare, and education.

Media contact: [email protected]