01/28/2026 | Press release | Archived content
At Healios, an online mental health assessment is a structured video appointment with a specialist clinician.
During the session, the clinician uses thoughtful questions alongside assessment tools to understand emotions, behaviour and everyday life, then recommend the most helpful next steps and support.
When someone you care about starts to struggle with their emotional wellbeing, it can be difficult to understand what is causing the change or how best to support them. They may be among the many children, young people and adults across the UK who need mental health support. In 2023, around one in five children and young people aged eight to 25 had a probable mental health condition. With long waits for specialist support, it can be an incredibly difficult time for the individual and their family. Seeking help early, such as arranging a mental health assessment, can be an important first step.
A mental health assessment, whether in person or online, helps build a clear understanding of a person's experiences, challenges and strengths. This allows clinicians to identify what might be contributing to their difficulties and what support could help them move forward. Traditionally, these assessments took place in clinics, but online mental health assessments have now become a widely used and accessible option.
Being referred for a mental health assessment can be a reassuring step. It helps you understand what is going on and opens the door to appropriate, evidence-based support.