Governor Ayotte Tours Granite United Way 211 NH Call Center

CONCORD, NH - On Thursday, Governor Kelly Ayotte joined Mayor Jay Ruais and representatives from Granite United Way and Eversource for a tour of the 211 NH call center in Manchester.

Granite United Way's 211 NH initiative, supported by Eversource, is a statewide, free and confidential information and referral service. Anyone in New Hampshire can dial 2-1-1 to connect with a trained Information & Referral Specialist for assistance finding resources for anything from emergency shelter, to help paying utility bills, to substance use treatment.

During the visit, Governor Ayotte had the opportunity to hear directly from specialists about the important work they do to help Granite Staters.

"211 NH is a vital source of information for Granite Staters in need, and I'm grateful for the strong partnership we have with Granite United Way and Eversource who support this critical help line," said Governor Ayotte. "I was glad to visit their call center in Manchester and thank the frontline team who help connect our most vulnerable citizens with assistance with housing, energy bills, food insecurity and more. I look forward to continuing this important partnership so we can continue to help our neighbors across New Hampshire."

"Granite United Way and its 211 NH team have been an indispensable resource for our residents in Manchester and across the State of New Hampshire," said Mayor Jay Ruais. "Behind every call to 211 is a person seeking help, and the value of 211 NH is that there is a trusted person on the other end connecting them with reliable resources in a complex system."

"Calling 211 NH can be a helpful first stop for someone who may not be sure where to turn," said Nichole Martin Reimer, President and CEO of Granite United Way. "We help people get connected to agencies and nonprofits that offer services they can use. Our 211 NH service is especially useful in crisis situations. We were honored to have Governor Ayotte and Mayor Ruais visit."

This year, the State of New Hampshire provided $2.1 million in funding to the United Way for the 211 NH initiative via a $1.2 million contract approved by the Governor and Council in March and another $900,000 contract approved in April.