City of Madison, WI
03/10/2026 | Press release | Distributed by Public on 03/10/2026 08:32
CARES Teams Acquire Long-Awaited Response Vehicles to Better Support People in Crisis
Madison Community Alternative Response Emergency Services (CARES) is now better equipped to provide comfortable transportation and mobile accommodations for people experiencing non-violent behavioral health emergencies. This is thanks to the recent delivery of specialized Ford Transit vans that were ordered in 2024.
Each CARES team will now respond in a "CARES van." These vans are designed to keep people out of the elements. They feature a table and seating to allow for personalized consultation. The vans also carry medication and a variety of supplies that support individualized care for people in need of CARES' assistance.
CARES is a specialized service provided by the City of Madison that is designed to be an additional available resource for non-violent behavioral health emergencies. Each CARES team is comprised of a Madison Fire Department community paramedic and a Journey Mental Health crisis worker.
CARES responds to calls weekdays from 8:00 a.m. to 9:00 p.m. and weekends from 10:00 a.m. to 8:00 p.m. Learn more about CARES.
City of Madison, WI published this content on March 10, 2026, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on March 10, 2026 at 14:32 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]