Zurich Insurance Moves Downtown Chicago Office to Willis Tower, Strengthening Commitment to City’s Core

CHICAGO, November 10, 2025 - JLL announced today that Zurich North America has signed a 52,000-square-foot lease at Willis Tower, located at 233 S. Wacker Drive. Zurich will occupy floors 53 and 54, relocating its downtown Chicago office from 300 S. Riverside Plaza. The move underscores Zurich's long-term commitment to the Chicago market and reflects its focus on providing high-quality, flexible workplace experience for employees.

The new office will feature innovative workplace design and state-of-the-art technology to empower collaboration in a hybrid environment and enrich the employee experience. Moving into Willis Tower, a true hub for many businesses, reflects the company's dedication to growing together with Chicago's dynamic business community.

This central location provides employees with access to modern amenities and convenient transit options, while strengthening Zurich's ties to clients, distributors, and the city itself.

Zurich's primary North American headquarters will remain in Schaumburg, Ill., continuing a longstanding connection to Chicago that began when Zurich launched its U.S. operations in the city in 1912.

"Chicago has always been an important part of Zurich's story, and our relocation to Willis Tower reinforces our commitment to the city's future," said Kristof Terryn, CEO of Zurich North America. "This move ensures our downtown employees benefit from an outstanding workplace experience, with access to modern amenities and a dynamic location in the heart of Chicago."

Zurich's new lease further reinforces Willis Tower's reputation as one of the city's leading business destinations, attracting companies that prioritize accessibility, employee experience, and sustainability. The property's world-class amenities, transit connectivity, and vibrant retail and dining options continue to make it one of the most sought-after office addresses in the region.

"This transaction highlights the continued 'flight to quality' trend we're seeing across the downtown Chicago office market," said Todd Mintz, Executive Managing Director, JLL. "Leading companies like Zurich are choosing spaces that elevate employee experience and reinforce their brand culture-Willis Tower checks all those boxes."

According to JLL Chicago's Q3 2025 Office Market Dynamics Report, Class A direct vacancy in the West Loop stands at 17.9%, reflecting sustained demand for premium office environments. Leasing activity continues to be driven by tenants seeking high-quality, amenity-rich spaces that support hybrid work models. Despite ongoing rightsizing in certain sectors, demand has concentrated in Class A buildings with owners investing heavily in workplace experience-a trend exemplified by Zurich's move to Willis Tower.

"With our expansive 30,000-square-foot terrace, state-of-the-art fitness center, conference facilities and an ever-growing array of retail offerings, Willis Tower is purposefully designed to redefine the modern workplace experience," said Britton Derkac, Executive Vice President, Head of Office Leasing, Perform Properties. "We're proud to welcome another distinguished organization to our vibrant tenant community, supporting Zurich's continued success in a space crafted for excellence."

The move to Willis Tower positions Zurich to continue offering its downtown employees a vibrant, amenity-rich environment with proximity to transit, dining, and cultural attractions - all while maintaining its strong ties to Chicago's business community. Zurich is expected to transition to Willis Tower in summer 2026.

Todd Mintz with JLL represented Zurich North America in the deal. Nikki Kern with The Telos Group, LLC represented Perform Properties. For more news, videos, and research resources, please visit JLL's newsroom.