NÖM partners with KNAPP for SAP® EWM Implementation

NÖM AG, one of Austria's leading dairy companies, is consistently advancing the expansion of its logistics operations. As part of a comprehensive automation initiative, the company is introducing SAP^® EWM including MFS as its new warehouse management system (WMS) and warehouse control system (WCS). To achieve this, NÖM is relying on the SAP^® expertise of KNAPP IT Solutions GmbH, the SAP competence center within the KNAPP Group. The solution will be implemented at both the main site in Baden and the facility in Guntramsdorf, both in Austria, forming the basis for a fully integrated, end-to-end IT system landscape.

NÖM establishes end-to-end SAP^® system landscape with SAP^® EWM incl. MFS by KNAPP

With around 1,300 employees, NÖM AG processes more than 1.5 million kilograms of milk daily from approximately 2,200 regional contract farmers into a broad, high-quality product portfolio. Fully integrated logistics - from production to distribution - are a key success factor, ensuring short transport routes, fast processes, and maximum product freshness. "Our 360-degree expertise across the entire value chain enables us to reliably serve customers and partners at all times. To further strengthen this position and meet the growing demands of the future, we are making the largest single investment in NÖM AG's history with the new fully automated high-bay warehouse at our Baden site," explains Josef Simon, CEO of NÖM AG.

As part of this expansion, the company also evaluated the existing WMS and WCS solution at the site. "Investing in new automation only makes sense if the existing software setup can support it. At NÖM AG, we follow an SAP^®-driven IT strategy. The project in Baden provided the ideal opportunity to introduce SAP^® EWM. KNAPP impressed us with its deep SAP^® expertise, especially in vendor-independent integration of warehouse automation, and its comprehensive know-how in SAP^® EWM MFS."

Phased implementation of SAP^® EWM by KNAPP as WMS and WCS

The implementation of SAP^® EWM by KNAPP is done step by step to ensure a smooth transition in a continuous 24/7 production environment. The process began at the manual warehouse in Guntramsdorf, with a gradual go-live of customers and countries in the new system. Since May 2025, the transition has been completed, and SAP^® EWM by KNAPP now manages all logistics processes from goods receipt to goods issue. "When implementing SAP^® EWM across multiple sites, a phased approach has proven successful. Implementation usually begins in simpler warehouse environments and is systematically expanded to more complex and highly automated locations. This enables companies to sustainably build both expertise and system understanding," explains Gerald Lassau, Managing Director of KNAPP IT Solutions GmbH.

The next step was the rollout of SAP^® EWM at the automated main site in Baden. The focus was on seamlessly integrating two expanded production lines. Since June 2026, SAP^® EWM by KNAPP has been managing the automated receipt of finished pallets, their temporary storage, and demand-driven transport and efficient distribution to additional warehouse locations.

Seamless integration of new high-bay warehouse with SAP^® EWM MFS

A central component of the project is the new fully automated high-bay warehouse at the Baden site. It features eight aisles and approximately 26,000 pallet storage locations, representing a major expansion of the existing logistics infrastructure. To achieve seamless integration, SAP^® EWM incl. MFS (Material Flow System) is being deployed. This combined WMS and WCS solution enables direct communication with the PLC controls of the automation system, eliminating the need for additional middleware. Furthermore, this architecture creates a fully integrated end-to-end SAP^® system landscape. As a result, NÖM benefits from faster and more transparent processes, significantly reduced system complexity, and high scalability for future requirements. The go-live of the high-bay warehouse with SAP^® EWM MFS by KNAPP is scheduled for Q1 2027.

In addition to implementation, KNAPP also provides ongoing operational support. KNAPP's 24/7 SAP^® EWM service desk ensures continuous support for both sites, delivering high availability, fast response times, and flexible solution enhancements.

About KNAPP

As a Value Chain Tech Partner, KNAPP provides intelligent solutions for end-to-end value chains. Headquartered in Austria, the company delivers automation and digitalization solutions from production to distribution and the point of sale. With exceptional service and long-term partnerships, KNAPP supports customers in healthcare, retail, food retail, fashion, wholesale, and industry.

KNAPP IT Solutions is the competence center for SAP^® software solutions within the KNAPP Group. As a long-standing SAP partner, KNAPP offers comprehensive services for SAP^® Extended Warehouse Management (EWM), SAP^® Yard Logistics (YL), and SAP BAIP (Business AI Platform). More information is available at knapp.com/kis