Kieran Scott Leads Franchise Operations for PIRTEK USA

Originally published on FranchiseWire

Scott Previously Served as Vice President of Franchise Operations

Kieran Scott has been promoted from vice president of franchise operations to chief franchise operations officer for PIRTEK USA, a leading hydraulic and industrial hose services provider. He leads the business-to-business brand's franchise support, compliance and training functions.

"I love the B2B space, and I especially love that the service PIRTEK provides can't be Amazon'd or AI'd. The underlying industry is a safe one to build in," Scott said. "Since joining in 2024, we've focused our efforts on building scalable systems that will carry PIRTEK into the future, particularly in sales and sales support. We've doubled down on our support staff, growing the team from eight people to 16. That investment has allowed us to broaden our touchpoints with franchisees and make sure they're getting the support and training they need.

"PIRTEK is an almost 30-year-old emerging brand, and being able to have the opportunity to help drive the way we work forward excites me. There's so much room to fine-tune the systems and processes that make our franchisees' lives easier and their unit economics stronger."

Prior to joining PIRTEK USA, Scott served as brand president of PestMaster, a pest control franchise under the Threshold Brands umbrella. He has also held senior franchise consulting roles for Mosquito Joe and Neighborly, as well as leadership positions with Scenthound, where he served as director of franchise operations and vice president of operations. He also is a Scenthound franchise owner.

"Every one of my prior experiences has been a building block for what I do at PIRTEK. I've seen situations ranging from great to terrible and everything in between, and I'm able to draw on all of it to bring creativity to problem solving," he said. "To foster growth at PIRTEK, we take a collaborative approach to the evaluation process because we're evaluating the candidate just as much as they're evaluating the opportunity. We also focus on long-term unit economics and building a moat around our value proposition. If competitors can easily copy what you're doing, or your unit economics aren't dialed in, the risk to the franchisee becomes enormous."

Scott, an immigrant from the United Kingdom, enjoys being part of a brand that advocates for the franchise business model. He recently attended the International Franchise Association's Advocacy Summit in support of the American Franchise Act with Kim Gubera, president and CEO of PIRTEK USA and PIRTEK Canada.

Scott holds a certificate in franchising and franchise management from Georgetown University and has the certified franchise executive designation from the IFA.