911 Center Honors Telecommunicators During Appreciation Week

The Raleigh-Wake Emergency Communications Center handles more than 500,000 calls every year. The center provides dispatching and centralized communications for four EMS agencies, eight law enforcement agencies, and 20 fire departments, serving more than one million residents.

This week we are celebrating National Public Safety Telecommunicators Week This honors those who respond to emergency calls, dispatch emergency professionals and equipment, and render life-saving assistance.

Center staff are celebrated with food and snacks, along with annual awards.

"Our telecommunicators are the unsung heroes who serve as the lifeline between the public and emergency responders," said 911 Director Dominick Nutter. "Their commitment, professionalism, and compassion make a real difference in critical moments, and we are proud to honor their work during this special week."