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PPL Electric Utilities Corporation

07/07/2026 | Press release | Distributed by Public on 07/07/2026 09:17

PPL Electric Utilities restores more than 245,000 customer outages

Company remains on track to meet restoration commitments.

ALLENTOWN, Pa. (July 7, 2026) - PPL Electric Utilities' crews continue to make strong progress restoring service following multiple rounds of severe weather that moved through the company's service territory over the Fourth of July holiday weekend.

Since restoration efforts began, more than 245,000 customers have had their power restored. As of Monday night, service had been restored to more than 85% of customers affected by the storms, and the company remains on track to restore customers within timeframes shared and is ahead of schedule to restore service to at least 95% of impacted customers by 11 p.m. tonight, with nearly all remaining customers restored by 11 p.m. Wednesday, July 8.

More than 264,000 customers experienced outages during this series of storms, making it one of the most impactful storm events in PPL Electric's history.

"We know every remaining outage represents a customer, family or business waiting to get back to normal," said Christine Martin, President of PPL Electric Utilities. "While we've restored service to the vast majority of customers affected by these storms, our work isn't finished. We're continuing to deploy every available resource to restore power safely to those who remain without service as quickly as possible."

Largest Workforce Since Hurricane Sandy
More than 3,000 personnel are currently supporting restoration efforts across PPL Electric's service territory, including company line workers, contractors, forestry crews, damage assessors and mutual assistance personnel from neighboring utilities.

This is the largest restoration workforce PPL Electric has assembled since Hurricane Sandy in 2012, reflecting both the scale of the storm damage and the company's commitment to restoring service as safely and quickly as possible.

Additional mutual assistance crews continue to arrive and are being deployed to areas with the greatest remaining need.

PPL Electric's advanced smart grid technology also helped reduce customer impacts during the storm. Automated equipment restored service or prevented outages for more than 60,000 customers, allowing crews to focus on repairing the most significant damage.

Remaining Repairs Among Most Complex
While outage numbers continue to decline, many of the remaining outages involve some of the most challenging repairs from this storm event.

In several locations, crews are repairing multiple broken poles, extensive tree damage and significant sections of damaged electrical equipment before service can be safely restored.

Many repairs require multiple work groups operating in sequence, including forestry personnel, damage assessors, line workers and other support teams. These repairs are labor-intensive and time-consuming but are necessary to safely rebuild damaged sections of the electric system.

As restoration efforts progress, crews and equipment continue to be repositioned from substantially restored areas into the hardest-hit regions to get crews to where they are needed most and support customers who remain without service.

Restoration Estimates Continue to Be Refined
PPL Electric continues to refine restoration estimates as crews reach individual work locations and complete detailed field assessments.

As crews continue to work through outages, customers may see estimated restoration times become more specific as on-site field crews assign targeted restoration times for individual outages.

Customers are encouraged to monitor PPL Electric's outage map, mobile app and outage notifications for the latest information regarding their specific outage.

Customer Support: Ice and Water Reimbursement
PPL Electric recognizes the challenges customers face during extended outages, particularly during the summer.

The company will reimburse customers, through a bill credit, for up to three gallons of water and three 10-pound bags of ice per day during the event.

Customers seeking reimbursement should mail copies of itemized receipts, along with their account number, to: PPL Ice and Water Program, 827 Hausman Road, Allentown, PA 18104. Customers do not need to call before submitting receipts.

Stay Connected

  • Report outages at pplelectric.com or by texting "Outage" to TXTPPL (898775).
  • Download the free PPL Electric mobile app to report and track outages.
  • Sign up for outage alerts at pplelectric.com/alerts.
  • Check outage status and estimated restoration times at pplelectric.com/outage.

Stay Safe

  • Always assume downed wires are energized and stay far away from them. Report downed wires to PPL Electric or local emergency responders.
  • Never operate a portable generator inside a home, garage or other enclosed area.
  • Use flashlights instead of candles to reduce fire risk.
  • Turn off appliances that were operating when power was lost.
  • Make alternate arrangements if you or a family member relies on electricity for critical medical needs and call 9-1-1 if emergency assistance is required.
  • Check on elderly relatives, neighbors and others who may need assistance.
  • For the safety of both customers and crews, maintain a safe distance from all restoration work sites.

For updates on storm restoration progress, visit pplelectric.com or download the PPL Electric Utilities mobile app.

About PPL Electric Utilities
PPL Electric Utilities delivers safe, reliable and affordable electricity to about 1.5 million homes and businesses in eastern and central Pennsylvania. It regularly ranks among the country's best utility companies for reliability and customer satisfaction. PPL Electric Utilities is a major employer and an active supporter of the communities it serves. It is a part of the PPL Corporation (NYSE: PPL) family of companies. Visit pplelectric.com or connect on social media via Facebook, X and Instagram for energy efficiency tips, bill help information, guidance on shopping for an electricity supplier, storm updates and more.

PPL Electric Utilities Corporation published this content on July 07, 2026, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on July 07, 2026 at 15:17 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]