Carrollton PD Empowers Residents with Easy Online Tool for Reporting Non-Emergency Crimes

The Carrollton Police Department (CPD) has launched a reporting system for citizens to submit non-emergency police reports quickly and easily through a secure form. The goal for the digital reporting system is to allow officers to respond to higher priority calls, increase efficiency, and continue providing high quality service.

The program allows users to submit a police report for certain, non-emergency types of incidents that do not require the immediate presence of an officer. The system can also help end users receive documentation for insurance purposes.

The online reporting system is fully integrated with CPD's existing police report system, Mark43, and every report received electronically is reviewed by a CPD officer. Once a citizen submits an online report, they are assigned a permanent case number and may also need to answer follow-up questions from an officer.

"The Carrollton Police Department is excited to implement online reporting as a tool for residents, visitors, and business owners," Carrollton Police Chief Robert Arredondo, said. "Allowing individuals to report non-emergency crimes frees up officers to respond to urgent calls for service and makes it more convenient for those needing documentation of the incident(s). Providing this service is another way that staff work to ensure Council's vision for Carrollton to be the community that families and businesses want to call home."

Currently, residents can report crimes such as burglary from a vehicle, burglary of a coin-operated machine, burglary of a storage unit, credit card/debit card abuse, criminal mischief/vandalism, forgery, harassment, identity theft, lost property, package/mail theft, reckless damage, theft (under $2,500), or theft of service.

The system is only intended for use within the City of Carrollton. If the crime occurred elsewhere, residents should contact that City's police department. By implementing an online reporting system, Carrollton joins other cities in the Dallas-Fort Worth Metroplex with similar programs such as Addison, Plano, and Dallas.

To file an online report, visit cityofcarrollton.com/police. If a resident wishes to make a police report but cannot file online, they should continue to call *247 or 972-466-3333 for non-emergencies. In an emergency, call 911.