DHS releases first VOICE and DHS VINE data reports emphasizing support for victims of illegal alien crime

WASHINGTON - ICE today released the first data reports for the Victims of Immigration Crime Engagement Office, commonly called VOICE, and the Department of Homeland Security's Victim Information and Notification Exchange, or DHS VINE. This initial annual report reinforces DHS' commitment to delivering justice for victims of illegal alien crime and ensuring they have timely, accurate information about illegal aliens and immigration custody status.

President Donald J. Trump and DHS Secretary Markwayne Mullin have prioritized these efforts and emphasized the importance of providing justice for victims of crimes committed by illegal aliens.

"President Trump has made it clear that justice for victims of illegal alien crime is a top priority," said acting ICE Director David J. Venturella. "These reports show DHS is backing up that commitment with action - giving victims and their families a direct line to information, support and accountability when it comes to criminal aliens in our custody."

VOICE report highlights

On Jan. 20, 2025, President Trump reestablished and relaunched ICE's VOICE Office. VOICE operates a dedicated hotline to provide information, support, and referrals to families, loved ones and victims of crimes linked to immigration.

The first VOICE data report covers the period from Jan. 23, 2025, to Jan. 23, 2026, and shows that the office is becoming a key access point for victims and families seeking justice and case information.

During the reporting period, the VOICE hotline:

• Received 897 total calls from victims, family members and advocates
• Helped 588 victims seeking assistance and information
• Assisted 185 victim family members seeking services and information
• Found that roughly two-thirds of callers were victims who contacted VOICE directly

The most frequently reported crime types included:

• Assault (35%)
• Rape or sexual assault (17%)
• Homicide or manslaughter (10%)

Callers most often learned about VOICE online, through victim advocates, and through referrals from ICE.

"VOICE gives victims of illegal alien crime and their families a clear, direct point of contact with DHS," said Venturella. "Whether they are trying to understand the status of an illegal alien, get updates on a case, or connect to support resources, our mission is simple: Victims will be heard, they will be informed, and they will not be left in the dark."

The report notes that VOICE will continue refining victim services, data collection and targeted outreach to increase support for victims and families affected by crimes linked to illegal aliens.

DHS VINE report highlights

DHS also released the first comprehensive data analysis report for the Department's Victim Information and Notification Exchange, which provides nationwide access to custody status information for victims and families regarding individuals in ICE detention.

Since its establishment in 2017 under President Trump, DHS VINE has delivered thousands of notifications concerning custody status changes for eligible individuals, helping victims make informed decisions for their safety, awareness and planning.

The DHS VINE report analyzes registration and notification trends from 2017 to 2025, with a focus on 2025 data. Key findings include:

• 112,657 total registrations recorded across DHS VINE from 2017 to 2025
• 45,859 total notifications delivered systemwide during that period
• 55,195 registrations in 2025 - the highest annual volume since program inception
• 20,774 notifications delivered in 2025 - the highest annual volume to date
• 37,762 registrations in 2025 originating from Federal Bureau of Prisons data transfers
• 71% of notifications in 2025 classified as Affirmation notifications, reflecting transfers into ICE custody as the primary trigger
• In 2025, 86% of registrants selected email or phone as their preferred notification method, while 14% selected SMS

The data also shows that 62% of all DHS VINE registrations occurred in 2024 and 2025, with 48% of 2025 registrations taking place between May and July. In 2025, 51% of notifications were delivered in January, May, and July, reflecting periods of heightened custody-related activity due to increased immigration enforcement activities

DHS will continue monitoring DHS VINE trends to guide future planning, system enhancements, and resource allocation, ensuring the system remains responsive to victim and public safety needs.

About the VOICE Office

The VOICE Office provides information, help and referrals to victims of crimes linked to illegal aliens. VOICE staff work directly with victims and their families, answer questions about illegal aliens and immigration enforcement, and connect callers with available resources.

About DHS VINE

The DHS VINE helps registered users with custody status information and notifications related to individuals in ICE detention. The system supports victims and their families by delivering timely, automated notifications about custody status changes for eligible individuals, helping them stay informed and make decisions to protect their safety.