FPL restores power to nearly 45% of customers in first 24 hours as crews navigate significant tree damage from Hurricane Isaias

The latest: More than 188,000 Florida Power & Light Company (FPL) customers have power back on in the first 24 hours of restoration despite significant tree damage from Hurricane Isaias. FPL continues around-the-clock restoration efforts and expects 95% of customers affected by the storm to be restored by the end of Monday, with many customers getting power back sooner.

Keep in mind: In many parts of the region, torrential rainfall saturated the ground, making trees more susceptible to uprooting and falling into power lines or equipment. Fallen trees and debris are limiting access in some areas, making repairs more complex and time-consuming.

Rest assured, restoration is taking place across the power grid, even if crews are not visible in every neighborhood. If you see an FPL truck driving through your area without stopping, crews may be heading to another location where repairs must be completed first. Because the power grid is interconnected, work taking place miles away may be necessary before power can be restored to your home or business.

Some homes and businesses may have sustained damage that prevents them from safely receiving power. They must contact a licensed electrician to make repairs before FPL can safely restore power. Even after power has been restored, crews may need to address additional storm-related damage, which may result in temporary outages or flickers.

A word from FPL President and CEO Scott Bores: "We know how difficult it can be to be without power. Please know that our teams are working around the clock to restore power for every customer safely and as quickly as possible. Despite fallen trees, debris and challenging conditions blocking access in some areas, our crews remain laser-focused on getting the lights back on. We will not stop until every customer is restored."

Restoration update: Crews worked throughout the night and continue restoring power across the Florida Panhandle. At the same time, damage assessment teams, drones and helicopters are helping identify impacted areas to determine where crews and equipment are needed most.

Initial assessments found significant vegetation, fallen trees and debris blocking access in some communities. Specialized crews are clearing roadways and work areas so lineworkers can safely reach damaged equipment and continue restoration efforts. Some of the crews you see may also be in contractor or other utility vehicles. They are part of our restoration effort and working alongside our FPL teams.

What FPL is doing:

• Deployed nearly 17,000 men and women from 29 states across the country.
• Actively restoring power across the affected region.
• Coordinating with local emergency management officials to clear roads and improve access for restoration crews.
• Operating 15 staging and parking sites to position crews, equipment and resources where they're needed most.
• Leveraging drones and helicopters to assess damage and help aid restoration efforts, with 189 completed flights.
• Supporting customers at 15 outage relief sites with water, ice and restoration information.

What customers should do:

• Immediately after a storm, FPL knows where power is out, so there is no need to contact FPL.
• Conditions can be dangerous even after the storm has passed. Heed warnings from local emergency officials.
• Use extreme caution while driving. Power interruptions may cause traffic signals to stop working without warning. If you come to an intersection with a non-working traffic signal, Florida law requires that you treat it as a four-way stop.
• If using a portable generator, follow the manufacturer's recommendations for proper use. Never operate a generator inside your home or garage.
• Stay far away from downed power lines, flooding and debris; assume that lines are energized.
• In an emergency, call 911.
• Report a downed power line or sparking electrical equipment to FPL by calling 1-800-4-OUTAGE (1-800-468-8243).

Stay informed:

• Report outages at FPL.com or by calling 800-4-OUTAGE (800-468-8243).
• Track outages and restoration information at FPL.com/PowerTracker.
• Quickly download the FPL app for on-the-go, instant and secure access to your account by texting the word "App" to MyFPL (69375).

How to reach us:

• Media line: 561-694-4442
• [email protected]
• X Media: @FPL_Newsroom
• X and Instagram: @insidefpl
• TikTok: @floridapowerandlight
• Facebook: @fplconnect
• YouTube: @fpl

Additional resources:

About Florida Power & Light Company

Florida Power & Light Company is America's largest electric utility, delivering reliable power to more than 6 million customer accounts - serving approximately 12 million people across Florida. By leveraging a diverse energy mix, including nuclear, natural gas, solar and battery storage, FPL operates one of the most fuel- and cost-efficient power generation fleets in the U.S. and has earned the ReliabilityOne® National Reliability Award for eight of the last 11 years. FPL is a subsidiary of Juno Beach, Florida-based NextEra Energy, Inc. (NYSE: NEE), which is one of the largest electric power and energy infrastructure companies in North America and is a leading provider of electricity to American homes and businesses. NextEra Energy is also the parent company of NextEra Energy Resources, LLC, which, together with its affiliated entities, is advancing America's energy future with one of the largest and most diverse portfolios of power generation and infrastructure solutions. For more information about NextEra Energy companies, visit these websites: