Westfield Marks One Year of Fire Prevention with Ting

WESTFIELD CENTER, OHIO - Westfield, a leading property and casualty insurer, is marking the one-year anniversary of a key initiative aimed at reducing the risk of electrical fires in homes and farms through smart technology. Since launching in May 2024, the program has helped prevent more than 70 potential electrical fire hazards, reflecting Westfield's strategic focus on proactive safety measures that deliver meaningful impact for customers.

The program uses Ting, a smart home electrical monitoring solution, to detect electrical anomalies that can precede fires. Offered at no cost to eligible policyholders, the initiative equips homeowners and farmowners with a Ting sensor and three years of monitoring service. Behind the technology, a dedicated support team helps guide customers through professional remediation when potential issues are identified.

"At Westfield, we view safety and prevention as core to the value we deliver-not just something that begins at the point of loss," said Steve Butler, AVP, Personal Lines Product Management and Underwriting. "This program is an example of how we're using technology to help protect what matters most-our customers, their families, and their homes."

Driven by the program's early success and strong customer feedback, Westfield is now offering Ting to eligible farmowners policies. The initiative is part of Westfield's broader commitment to innovation and customer-centric solutions that reduce risk and build long-term resilience.

Customers have seen firsthand how early detection through Ting can help prevent more serious outcomes:

• A Westfield policyholder from Minnesota shared, "The Ting sensor detected arcing while I was at work. With the team's help, I resolved the issue quickly. The service gave me real peace of mind."
• Another customer in Indiana noted, "A severe voltage drop turned out to be a dangerously hot breaker. Without this program, we never would have known."

By incorporating technology like Ting into its approach, Westfield is delivering more than just insurance coverage-it's helping policyholders take action before hazards turn into losses.

"We're not only responding to claims-we're actively helping to prevent them," Butler added. "In addition to offering the right type of insurance coverage, this program is one of many ways we're investing in smarter, safer futures for our customers."

About Ting

Ting is a product of Whisker Labs and is designed to prevent electrical fires before they start by detecting electrical hazards using a smart plug-in sensor. Ting's proprietary technology delivers real-time monitoring and customer support to address issues before they escalate. Ting pairs proprietary technology that delivers real-time hazard alerts with expert fire prevention service to help keep families and homes safe.